Derek Nedd | Page 8

Over the course of a week I worked with Steve as my wife and I determined what the best vehicle for her would be. Steve was patient, including assisting us with no less than 4 test drives, and was enjoyable and I determined what the best vehicle for her would be. Steve was patient, including assisting us with no less than 4 test drives, and was enjoyable to work with. Once we got to making an offer, we worked with Steve and Drew to arrive at a price on the vehicle and a trade in value that worked for us. Then the entire team at Mercedes Benz of Annapolis managed to get us through the entire purchase and financing process (special thanks to Tom and Derek), using our credit union, even though we hadn't begun yet, and we were able to drive the car home that evening. We've purchased many vehicles, this is our 9th Mercedes, but have never had as enjoyable, comfortable, and professional experience as this from any dealership. They actually made it a fun experience for both of us. Most Highly Recommended! More

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My wife and I came in on a Saturday to look at the S class and the CLS models. A front staff person who introduced us to Derek Nedd and later Drew Litherland greeted us at the door. They are one of the class and the CLS models. A front staff person who introduced us to Derek Nedd and later Drew Litherland greeted us at the door. They are one of the most informed, professional, kind, considerate, patient, and knowledgeable Mercedes representatives we have ever meet. They both knew incredible detail about every single car that Mercedes produces. We spent the entire day looking at different cars. They were helpful, and accommodating at all times. We were just completely blown away by the experience. It was so POSITIVE! We felt so comfortable and really enjoyed our interaction with them. We plan on purchasing a Mercedes soon, and we will definitely purchase the vehicle from MB of Annapolis because of Derek and Drew. As a matter of fact, we only plan on purchasing our vehicles from them from now on. Absolutely stunning professionalism! Bravo! More

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Derek Nedd, our salesperson, did an outstanding job of walking us through each step of the process for purchasing our first Mercedes-Benz. He was extremely helpful with all aspects of the purchase and I walking us through each step of the process for purchasing our first Mercedes-Benz. He was extremely helpful with all aspects of the purchase and I would highly recommend him and the dealership to my family and friends. More

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I recently purchased a new Mercedes for my wife from Mercedes Benz of Annapolis. I came from Florida to buy this car. Before doing so I was on the phone w/Casey Duffy & completely impressed w/th Mercedes Benz of Annapolis. I came from Florida to buy this car. Before doing so I was on the phone w/Casey Duffy & completely impressed w/the obvious professionalism. While I was there I looked @ a few used cars and saw one & was able to drive it w/Casey. After going back home w/the car purchased for my wife, we spoke about the used car I saw. I called Casey w/any question I may not have asked & he was most helpful. I decided to purchase the car & did. For me to come from Florida to Annapolis to make a purchase clearly illustrates how impressed I am w/this dealership. Casey was a pleasure to work with. His knowledge & manner was great. Everyone I met during the two purchases were incredible to deal with. I probably shouldn't mention names since I most likely will forget some, but also spectacular to meet was; John, Larry, Tom, Derek, & Michelle More

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Derek treated us with great care and compassion before and after we had agreed to buy a ML350 from him.It was late in the day, however, he was very good at showing me how to get the most out of the option and after we had agreed to buy a ML350 from him.It was late in the day, however, he was very good at showing me how to get the most out of the options the ML has, very glad for all the instructions. He also called me the next day to make sure the car and I were getting along and offered any help if I required it. Very good experience. More

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This was a good buying experience. All the representatives at Mercedes-Benz of Annapolis were professional and provided outstanding customer service. Once, I arrived at the dealership, the rec representatives at Mercedes-Benz of Annapolis were professional and provided outstanding customer service. Once, I arrived at the dealership, the receptionist was able to place me with a sales associate within 2 minutes. My husband and I had an opportunity to look at the car we saw online as well as other available used cars. We test drove the Infiniti FX35 and a 2008 ML350. we were able to talk openly with the sales representative about what type of vehicle we were looking for and the price range our budget could afford as far as financing. We chatted about fuel economy, service, maintenance and warranty options. Special thanks to Derek, Tom, Doug and Michelle for being professional, friendly and honest. More

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Overall we were extremely pleased with our experience of buying a new '11 Mercedes E-Class Cabriolet at Mercedes-Benz of Annapolis. Our salesperson, Mr. Derek Nedd, was excellent--very personable, answered buying a new '11 Mercedes E-Class Cabriolet at Mercedes-Benz of Annapolis. Our salesperson, Mr. Derek Nedd, was excellent--very personable, answered all our many questions as well as suggesting possible options, and very knowledgeable about all parts of the vehicle(s). He made sure we understood about leasing the vehicle, even though we ended out buying the car. We definitely appreciated him speaking to the manager about our dislike of the Mocha Almond interior in the convertible we test drove. In a very short time the manager located the same car (Paladium Silver) with an Ash Gray interior, which we clearly preferred and purchased. The financial part of the transaction was efficient and actually made more pleasurable by Mr. Tom Stancavage. The dealership and all the staff were very welcoming and friendly. We continue to enjoy our new car and learn something new about its operation every time we drive it (we still have a lot of reading and practicing to do!). Thank you again, Mr. Nedd, for all your superior assistance, the umbrella, and the neat hats. We really enjoyed doing business with you. More

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This was my 3 time back to MD of Annapolis. And as always the experience was first class. From the time I enter the show room until the closing of the deal. It was a complete pleasure to deal with my sales p the experience was first class. From the time I enter the show room until the closing of the deal. It was a complete pleasure to deal with my sales person (Derek Nedd), Drew who helps make every thing possible, to (Tom Stancavage) the financial person.It was like a home coming. From Tea/Coffee, or anything you might need to make you more comforable. There patience is awsome, and there happiness is to please you, not just to sell you a car. MB of Annapolis, should teach professialism to other deals. They are top shelf for customer service, knowledgable, and caring. More

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I was looking for a E 550 model and was in the Annapolis area and stopped in your dealership. Derek was first to greet us and help in my search. Derek was extremely knowledgeable with regards to the invento area and stopped in your dealership. Derek was first to greet us and help in my search. Derek was extremely knowledgeable with regards to the inventory and many features associated with each vehicle we viewed. We tested a 2010 E 550 and was further impressed with the vehicle. I ended up buying a E 550(intended vehicle) and plan to recommend your dealership to friends and family for future automobile purchases. The quality and selections in your inventory was quite impressive. More

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Michael Benso and Derek Nedd were very friendly. This was my first experience with a Mercedes Benz dealer and I was a little apprehensive. They eased my mind and made me feel comfortable with my decision to my first experience with a Mercedes Benz dealer and I was a little apprehensive. They eased my mind and made me feel comfortable with my decision to purchase a luxury vehicle. I would recommend them to anyone that is considering a Mercedes Benz as their next vehicle. Thank you again for being the salesmen that are above the rest. More

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