Derek Thomas | Page 25

Derek is and always was a top notch professional service advisor. He is an asset to Sarasota BMW. advisor. He is an asset to Sarasota BMW. More

by JACK62 Verified Customer Verified Customer

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Excellent We always appreciate BMW of Sarasota. Great leadership. Great all around staff. Our cars run well year after year. Great leadership. Great all around staff. Our cars run well year after year. More

by KIMRPAYNE Verified Customer Verified Customer

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My service call was excellent. Maria is a wonderful & professional advisor. The best!! She was responsive in all her replies and took care of everything without a hitch. I was ext Maria is a wonderful & professional advisor. The best!! She was responsive in all her replies and took care of everything without a hitch. I was extremely impressed and delighted. Couldn’t have asked for more! More

by Jeff Verified Customer Verified Customer

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I have been a customer of BMW of Sarasota for 3 years and the service I've received from Derek Thomas has been nothing short of Excellent. Derek expresses to you what might be needed with regard to servicing the service I've received from Derek Thomas has been nothing short of Excellent. Derek expresses to you what might be needed with regard to servicing your car without being pushy. No one wants to spend a day at the dealership getting their car serviced, and Derek has been so helpful with either getting me in and out quickly or helping me obtain a loaner for the day. On this visit I needed a few different things done: New tires, window tinting and detailing the whole car. I was going to be away for a few days so he made it convenient for me to both drop off and pick up my car at my convenience so I wasn't sitting in traffic on 75 trying to get there before the dealership closed. He is professional, courteous and above all, a gentleman. In the unfortunate time of many employees no longer giving excellent service, he stands apart and BMW of Sarasota is lucky to have him. More

by CORRYN Verified Customer Verified Customer

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Dereck is the best service manager I have worked with! I highly recommend BMW Sarasota for your BMW repairs. I highly recommend BMW Sarasota for your BMW repairs. More

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Excellent service and communication with Derek. I am very satisfied and would highly recommend BMW Sarasota I am very satisfied and would highly recommend BMW Sarasota More

by donnamjamieson Verified Customer Verified Customer

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Derek did a great job helping up understand our repair and how to file an insurance claim. We also appreciated his help with an Uber ride home when needing to leave the car. I’m sorry I don’t recognize and how to file an insurance claim. We also appreciated his help with an Uber ride home when needing to leave the car. I’m sorry I don’t recognize the names listed below, but everyone we encountered was very courteous and helpful. More

by MBELRE Verified Customer Verified Customer

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My experience with BMW of Sarasota is always great. Derek is wonderful person: very polite and knowledgeable. Thanks a lot! Derek is wonderful person: very polite and knowledgeable. Thanks a lot! More

by mdphddo Verified Customer Verified Customer

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Great Service, explained everything well to me. I was able to understand the process of my warranty. I was able to understand the process of my warranty. More

by ANGELA.CAPO2025 Verified Customer Verified Customer

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My advisor was fantastic when my car needed service, but I was a little disappointed with BMW service department. I was a little disappointed with BMW service department. More

by bdeebs4 Verified Customer Verified Customer

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