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Desi Guerrero
Desi Guerrero, Sales and Leasing Specialist, San Antonio Dodge Chrysler Jeep Ram
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Desi Guerrero

Sales and Leasing Specialist

San Antonio Dodge Chrysler Jeep Ram

11910 Interstate 35 Frontage Rd
San Antonio, TX 78233

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2 Reviews of Desi Guerrero

September 25, 2018

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"Worse final sale experience "

- Jeeper

I strongly believe my finance person, name not known as she did not introduce herself nor made any eye contact throughout final sale transaction, deliberatly over charged my credit.card by 5x the.amount she listed on bill of sale as.my down payement. I refused to sign transaction until she reversed the charge which she did while i stood next.to her by credit card machine to make sure she did it. I dont know.if she did this becase i was preapproved thru my credit union and not using the dealership's financing causing her not to earn a commission. This is the only reason i could think of why she did what she did. One other issue was the.fact.that the floor mats to my jeep were taken out.during make.ready and could not be found and were not replaced resulting in leaving dealership with no floor mats. Aside from the worse experience mentioned above, my experience with sales rep Desi Guerrero was a 5 star experience.

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Recommend Dealer
No

August 21, 2018

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"Ram 1500/Desi Guerrero "

- Geepaw

Desi was awesome from start to finish. Knowledgeable, professional and courteous. Perfect salesman. I will continue to buy from him. I will recommend him to friends and family. My buying experience was awesome and completed quickly and without drama. Absolutely outstanding salesman.

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Recommend Dealer
Yes
Aug 22, 2018

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for the 5 star review! We strive for all our guests to have a stress-free and comfortable experience and are happy that team members, such as Desi, can make that happen.

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