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Desmond Lee
Refer Me
85 Reviews
Hello and thank you so much for the opportunity to assist you! I have been here at Sun Toyota since 2010. Obtained the highest level of customer service awards that Toyota offers. I am also Master Certified with Toyota which requires hours of training and certain sales objectives! Over the years I have accumulated 1000's of friends throughout my career in which I take great pride! I also pride myself in customer service and product knowledge with the ability to make friends with ANYONE that I come in contact with! I am happily married with three beautiful children, whom I am dedicated and committed to providing the BEST LIFE POSSIBLE!!! Thank you again for the opportunity to assist you and if I can be of any service please reach out to me 727-488-1322. Have a great day!
Read moreDealership Experience
14 yrs
Industry Experience
17 yrs, 2 mos
Employee Video
85 Reviews of Desmond Lee
March 07, 2024
Called Sun Toyota Dealership in Holiday,Fl on March 5,24. Inquired about a Mazda MX5 out the door price and was misled by Sales Associate. Test drove the car but kept asking for the out the door price and wa Inquired about a Mazda MX5 out the door price and was misled by Sales Associate. Test drove the car but kept asking for the out the door price and was always ignored, finally presented with the quote with questionable charges and no one was able to explain the purpose of the extra charges. Manager intervened and wasn’t able to explain. The frustration was evident and he turned sarcastic and disrespectful towards me. I declined the offer and left the dealership. On the next day morning hours Sales associate called me offering to have a better deal, he insisted to go back in order to sign the contract and file a credit application electronically which I did. Arrived at dealer and presented with documents to sign, it happens that it was the same situation with unexplainable fees, no answer on financing rate at all. I then questioned everything again and informed him that I couldn’t sign documents in blank with the financial rate and other information missing, that resulted in an unexpected reaction from Sales Associate complaining of me “messing around with his family “ since he stayed late at work because of me. I previously said to him when he called that I can stop by next day but he insisted since he’ll be off next day and needed to close the deal. He loose his composure and raised his voice stating how mad he was yelling how I messed with his family time. I told him that this situation was just business and nothing was personal at all in which he continued with aggressive behavior prompting me to leave as soon possible in fear of Physical escalation. I have never encountered such situation in my life and I’m a Retired and Combat Disabled USMarine. More
by rushrc17
Other Employees Tagged: Nicholas Nardello
Helpful 
December 11, 2019
Great salesperson Desmond was upfront and honest to deal with. He has a great upbeat and knows the cars that he is selling. I would recommend him he is very nice Desmond was upfront and honest to deal with. He has a great upbeat and knows the cars that he is selling. I would recommend him he is very nice More
by jenette36
Other Employees Tagged: nathan
November 19, 2019
Excellent place to purchase a car This is the 4th or 5th car I have purchased from Sun Toyota. I return not only because I have had good success with the cars, but my sales rep is the This is the 4th or 5th car I have purchased from Sun Toyota. I return not only because I have had good success with the cars, but my sales rep is the best in the business as far as I am concern. I find him to be honest and genuinely interested in helping me get what I want. He is also the first sales rep that sold me my first car. I always look for him when I am interested in purchasing or trading in my car. More
by lindaa.langford
Other Employees Tagged: Stanley Monroe
October 11, 2019
Very nice Very friendly and informing very helpful finding vehicle that we wanted showed us all colors and styles made us feel comfortable and welcome came for Very friendly and informing very helpful finding vehicle that we wanted showed us all colors and styles made us feel comfortable and welcome came for service and left with a new Corolla More
by Sandra
Other Employees Tagged: Eric Lewis, Michael Scott, Some others don't know names
September 08, 2019
Desmond is the bomb! Desmond was THE BEST salesman, hands down, out of any dealership we visited!! There was no pressure from any person we dealt with from the accessories Desmond was THE BEST salesman, hands down, out of any dealership we visited!! There was no pressure from any person we dealt with from the accessories rep to the finance guy. This was our 3rd vehicle from Sun Toyota and after visiting several other dealerships, we always came back to Sun. After shopping the other guys, we definitely recommend SunToyota to anyone looking to NOT get screwed and have their time wasted!! Five star dealership all the way! More
by 5 yotas
Other Employees Tagged: Nael Barjas, Willy Patti
September 04, 2019
Great experience This is our 7th lease from Sun Toyota! Thank you once again for making this a pleasant and great experience! Your team is a pleasure to work with a This is our 7th lease from Sun Toyota! Thank you once again for making this a pleasant and great experience! Your team is a pleasure to work with and We look forward to what the future has in store for us! More
by Jared
Other Employees Tagged: Jay London, Jason Modugno, Matt Howard
September 02, 2019
Professional My o e and only negative is that all processes take to long. Went for service e. Left with fantastic new car. This is forth car from Sun. My o e and only negative is that all processes take to long. Went for service e. Left with fantastic new car. This is forth car from Sun. More
by Customer
Other Employees Tagged: Nael Barjas, Manager. Of service dept. Serves intake person . Used car manager. Desmond's very kind supervisor, very pleasant ladies in cafeteria. Insuranc e lady. in cafeteria. Unknown manager who approved deal. Insurance lady.
August 06, 2019
Everybody is Amazing here! I came in with a trade in and we hit a lot of bumps. My criedt was poor and financing department helped me for 3 days trying to find a lender for me. I came in with a trade in and we hit a lot of bumps. My criedt was poor and financing department helped me for 3 days trying to find a lender for me. Lee. W sales guy was amazing very fast and affective on everything everyone greeted you with a smile. No bugging sales people down your neck. More
by Ahopler1989
Other Employees Tagged: Lee Sawicki, Robert and Kortney
August 05, 2019
Sales, Service and Financing - made easy! I traded up and it was so easy. Desmond was fantastic. He helped me find just what I wanted. From start to finish, the whole process was a breeze, tha I traded up and it was so easy. Desmond was fantastic. He helped me find just what I wanted. From start to finish, the whole process was a breeze, thanks to Desmond. Rick Luzell (finance) made the whole transaction painless and stayed late to make sure everything was in place. I can't leave out my service rep, Nico, he was so helpful! He answered all of my questions and got me in and out quickly. Sales, service, financing - they whole nine yards - I felt important and was treated wonderfully. I highly recommend Sun Toyota More
by Llwtpa
Other Employees Tagged: Rick Luzell, Nico (service)
August 03, 2019
Great experience and professionalism! Sun Toyota is an excellent dealership with consummate professionals! I dealt with Desmond Lee who made my buying experience quick and painless. I hi Sun Toyota is an excellent dealership with consummate professionals! I dealt with Desmond Lee who made my buying experience quick and painless. I highly recommend Sun Toyota as I have been going there since I move here in 2016 from another state. More
by Todd
Other Employees Tagged: Jonathan Berrien, Tracy Bournazian
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