Dick Miller

Taylor ford has always been good to my family and I. Arron is the best.. I always get the best pricing at Taylor ford. Arron is the best.. I always get the best pricing at Taylor ford. More

by MIKEG48117 Verified Customer Verified Customer

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Told Nick exactly what I wanted and the price I was looking for. Did an excellent job finding me exactly what I needed for a great price. Made the purchase very stress free with zero hassle. The vehicl looking for. Did an excellent job finding me exactly what I needed for a great price. Made the purchase very stress free with zero hassle. The vehicle was thoroughly inspected and I wouldn’t hesitate to purchase from here again. More

by Tyz1793 Verified Customer Verified Customer

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There was a special on the 2022 Edge, and Dan found one in the Star White which please my wife and myself. I do wish that monthly lease payments were in line with the F150 I gave up. Even with $6500 in inc in the Star White which please my wife and myself. I do wish that monthly lease payments were in line with the F150 I gave up. Even with $6500 in incentives it still went up in price. More

by SKILIAN Verified Customer Verified Customer

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I had the greatest service advisor anyone could ever have, Dick Miler, sadly he passed away in late November, I’ve called around but it seems ni advisor will be as great as Dick was. have, Dick Miler, sadly he passed away in late November, I’ve called around but it seems ni advisor will be as great as Dick was. More

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We have been dealing with Taylor Ford for many years. We are very satisfied with the care and service we get. We are very satisfied with the care and service we get. More

by EANDMVIGER Verified Customer Verified Customer

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on 7/7/22 , my son took our Escape in to have it serviced. He waited 6 hours. The wait was not the problem. The car needed Brakes and rotors no one called me or told him. They allowed him to leave w serviced. He waited 6 hours. The wait was not the problem. The car needed Brakes and rotors no one called me or told him. They allowed him to leave without addressing the brakes HOW DANGEROUS !!! I bought the car back on 7/8/22 and it was excuse after excuse as to why we were not informed. It was said it is written on the report. Yes it was written on the report but what about asking , your brakes are bad do you want that fixed, for your safety ? Then I was told you must make an appointment to have brakes repaired. How was I to know this ? Very poor customer service, and no accountability. Yes we did receive a refund of 70.35 because he waited 6 hours, but I did not want anything for free, I wanted my brakes fixed, to ensure safety ! . More

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Great experience. The staff was all very patient and helpful. They made my first car buying experience something to remember! The staff was all very patient and helpful. They made my first car buying experience something to remember! More

by BREANNA EARLY Verified Customer Verified Customer

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Had an accident, got truck back after 2 months. Blower motor wasnt working, after the 4th visit Taylor Ford said I owe them $150 for finally looking at it and the part would now cost me $574. Prog Blower motor wasnt working, after the 4th visit Taylor Ford said I owe them $150 for finally looking at it and the part would now cost me $574. Progressive insurance is the worst along with this dealership. I DONT RECOMEND TAYLOR FORD for ANYTHING.... More

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It was our best buying experience at a dealer yet. No pressure, easy trade in, and a test drive in an available for sale unit. People like Dan Kontor and Dick Miller are the reason that we will continue pressure, easy trade in, and a test drive in an available for sale unit. People like Dan Kontor and Dick Miller are the reason that we will continue to buy and get our cars serviced at Taylor Ford. This is our second Taylor Ford purchase. More

by WSMEREKA Verified Customer Verified Customer

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Very poor on service. Make an appointment, get there then turned away because nobody to look at the car. Made another appointment for the following week being promised that it would be taken care of, we then turned away because nobody to look at the car. Made another appointment for the following week being promised that it would be taken care of, went in and waited 5.5 hours without any update. Good thing for Ford Pass. Pinged the car and it was still sitting in the lot. After I asked for update, the car was brought in. 15 minutes later, service advisor mentioned part that was bad, disheveled part in stocks and I was hastily lead to the cat, still with an engine light on. Asked when I should come back and it was pretty much, doncall us, we'll call you. I won't have to worry about calling them, they're done. Went to another dealership and received the respect and service that I deserve. It amazing, purchase a car, paid cash and get pushed off to the side. More

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