Dina Thomson | Page 19

Great customer service This is our second time leasing from Smythe and will continue to do so. We have been very satisfied with their customer service and quick help. This is our second time leasing from Smythe and will continue to do so. We have been very satisfied with their customer service and quick help. More

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Seamless experience From start to finish, and even after driving car off the lot, I felt Bill and Smythe were (are) there to support the sale. I would definitely recomme From start to finish, and even after driving car off the lot, I felt Bill and Smythe were (are) there to support the sale. I would definitely recommend. More

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Excellent customer service I always go back to Smythe due to the service I receive. I now have a Ford and still go to Smythe for my service needs... They treat me like a "queen" I always go back to Smythe due to the service I receive. I now have a Ford and still go to Smythe for my service needs... They treat me like a "queen" Dina is exceptional and always takes the time to explain everything and go over my car. She goes above and beyond! She calls and updates me with everything. You are fortunate to have her as an employee. I have a Ford dealer by my house but choose to drive to Smythe for my service needs because of the service. More

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Believe!30 YEARS of VOLVOS! HI-I can hardly believe that I have been a customer of Smythe Volvo 30+ years---I feel so fortunate that they are here in Summit!They not have one of HI-I can hardly believe that I have been a customer of Smythe Volvo 30+ years---I feel so fortunate that they are here in Summit!They not have one of the BEST and SAFEST cars made but the best staff and service!!We are so fortunate that they are here in the Summit/Chatham area---HERE'S to SMYTHE VOLVO--Nancy B Harmon More

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Another great experience with Kyle and Smythe Volvo! I am never disappointed whenever I speak to Kyle Jackson at Smythe Volvo. As a matter of fact I really enjoy just chatting with him. He's a no pressu I am never disappointed whenever I speak to Kyle Jackson at Smythe Volvo. As a matter of fact I really enjoy just chatting with him. He's a no pressure pro and always has concise answers and options for me. I bought my second car from Kyle a little while ago and it was a very pleasant transaction from start to finish, every bit as good as the first deal, maybe even better! More

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Great Service Department Every time I bring one of my 3 Volvos in for service at Smythe Volvo I am blown away by the professionalism and efficiency of the team. On my latest Every time I bring one of my 3 Volvos in for service at Smythe Volvo I am blown away by the professionalism and efficiency of the team. On my latest appointments my Service Advisor was Dina Thomson who I found to be extremely knowledgeable and anxious to resolve the issue I have been experiencing with my vehicle. The Service manager, Regina Krauza, has become involved with this issue as well and I am assured that it will be resolved to my satisfaction. More

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Great customer service. Another great experience at Smythe and with Dennis. He always explains the work that needs to be done and the car was ready when expected. Thank you! Another great experience at Smythe and with Dennis. He always explains the work that needs to be done and the car was ready when expected. Thank you! More

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Lost my key, you guys went above and beyond to help me! I was a new hire at Verizon in a week of training at Basking Ridge (I drove down from Boston). I lost my key to my Volvo s80, and was concerned that I was a new hire at Verizon in a week of training at Basking Ridge (I drove down from Boston). I lost my key to my Volvo s80, and was concerned that I would not be able to drive home. I got unbelievable help from your service and parts department. An incredibly nice woman from service called the parts person on her cell to figure out how to have a valet key overnighted so I could drive home. As luck would have it, my key was found and turned into security at Verizon, who returned it to me. I didn't end up needing to have the valet key overnighted from CA after all. But I tell you what, if I knew anyone looking to by a volvo near Basking Ridge, I would certainly strongly reccommend Smythe Volvo!!! Many thanks, Bob Wheeler More

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Great Deal I never dealt with Smythe Volvo before. Bob Cerza gave us costs over the phone about a car I saw online. We stopped in without an appt. While Bob d I never dealt with Smythe Volvo before. Bob Cerza gave us costs over the phone about a car I saw online. We stopped in without an appt. While Bob drove in from HOME Kevon Bergeron helped process the transaction. It was exactly as Bob said and I knew it was a good deal. The doc fee was reasonable too. I feel good knowing my son is driving in a safe s60 car and was happy with current Volvo promotions. My son was told to stop in anytime with questions or concerns. We took a tour of service and I feel my son is in good hands. We met Michael Watson and Dina Thomson who were very professional and just truly nice people. Our experience was perfect. More

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Always easy - great dealership From a great lease experience to the most helpful and courteous service department, i know I’ll be part of the Smythe Volvo family for years to come! From a great lease experience to the most helpful and courteous service department, i know I’ll be part of the Smythe Volvo family for years to come! More

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