Dominic Conicelli

They steered me into a vehicle that suits me well. I get a lot of stares and compliments. Smoove sailing. I get a lot of stares and compliments. Smoove sailing. More

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Problem fixed with a little help from management. Bought a certified used Honda CRV. The first time I went to gas up I noticed that the tether to the gas cap was broken. My salesman, after checking wi Bought a certified used Honda CRV. The first time I went to gas up I noticed that the tether to the gas cap was broken. My salesman, after checking with his manager, said that the a replacement cap was not covered in the bumper to bumper guarantee that I purchased with the car. I left the dealership feeling very annoyed and disappointed. I went to the web site for the dealership and found a link to send a message to Dominick Conicelli. I figured since his last name was Conicelli he might be able to help. Within a couple of hours I received a call from the salesman telling me that I could bring the car in and the cap would be replace. I was very happy the problem was resolved but I think that I shouldn't have to go that far up the chain of command to get a simple problem fixed on a car I purchased less than two weeks earlier. More

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Great Overall Csutomer Experience I just purchased a new CRV; during the purchasing cycle I had a point of contention. The Conicelli team couldn't do enough to ensure I was satisfied. I just purchased a new CRV; during the purchasing cycle I had a point of contention. The Conicelli team couldn't do enough to ensure I was satisfied. Not every interaction anywhere is initially ideal; however, service recovery and getting satisfaction as the end result is what counts. The Conicelli team is so customer focused and they truly valued me as a customer and now they have a customer for life. More

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If your car's really worn, go see Ron Horne. Ron was extremely helpful and knowledgeable about the car that I bought. He was not at all pushy, and understood my needs. I highly recommend using h Ron was extremely helpful and knowledgeable about the car that I bought. He was not at all pushy, and understood my needs. I highly recommend using him to purchase your next vehicle. Thanks, Ron, for a wonderful experience! More

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