"Do they even want to sell their cars? "
Called to make an offer on a vehicle (I live in Maine), sales manager could care less to speak with me instead just told Dominique he wouldn't go that low on an offer, didn't present a counter offer, just done with me. When i asked how low he would go she said maybe a couple hundred but didn't bother to check with him. This was regarding a EV vehicle on their lot for over two months now. In less than 2 minutes they had no interest in earning my business or speaking with me.
"Treated like a VIP customer even though I was not"
I just want to start by saying that I did not purchase a vehicle with Tarrytown Honda but I would not give it a second thought if I was in the market for a Honda. I was trying to price out several different vehicles from different makers and Domonique was always very cordial, prompt and courteous in trying to help me the best she could. She offered me some very aggressive pricing and respected my privacy and time by not calling me constantly. I understand that the auto sales game is tough and that there is a lot of competition but never once did I ever get a bad feeling from this dealership. Everyone I dealt with was top notch. Such a pleasure to have this kind of experience when looking for a new car. I highly recommend this dealership and would not hesitate to go there in the future.