"Positive experience. "
No pressure & pleasant sales. It was pleasure to visit Don & he was competent as always.
Answered all questions satisfactory,
No hassle dealership.
Quick process, no long going back & forth pricing bargaining.
I had the best car buying experience. It took me 2 1/2 hours to buy my car. The toughest part was picking out the color. Northside Lexus empolyees are courteous,, helpful, and knowledgeable. There is never a hard sell. I’m very pleased!!
Joseph Finley was very professional with experience, he brought 4 cars(RX350L) from storage and
helped us choose the best car for our budget and needs. We went to just look to by
a Lexus in the future,but bought the car and took it home in few hours the same day.
- First New Car Purchase
Great experience from the salesman through finance to final delivery, including over an hour to walk through the technology on the car. Entire team worked seamlessly together, kept me informed, and were incredibly professional. I am a single mom in my 40s. I was treated with respect and fairly through the entire process. The team was knowledgeable about my car and quickly determined the information that was important to me (eg 0 to 60 vs horsepower). Great experience...will but my next Lexus at Northside.
Other Employees Tagged:
Caleb in finance and Brian in technology
"Really great people to deal with........."
Fast service when necessary. very helpful people and no pressure. Makes the trip there nice, every though it is almost an hours drive from my home.
"Great consistent service "
This is our 11 car from north side Lexus. Having the same salesperson for all our purchases makes for a great relationship. Knowing that person will be there instead of a new person each time shows the loyalty given to the dealership and allows us to know our salesperson knows what we like. No hassle no wasted time and a great service department keeps us coming back.
"My LC500 purchase"
I have purchased many vehicles in my life. This was by far the best experience of any that I have ever had. From our first visit and demonstration ride until the end. Everyone was helpful and extremely knowledgeable about this car and were able to answer all of our questions. Even the normally dreaded financial process was a pleasure. No pressure what so ever. our saleman was very informative and friendly. When we were leaving we were shown many of the technical features o this car and it was demonstrated by Melissa who knew so much about this vehicle you would have thought she designed it.
"Always a pleasure dealing with Northside Lexus"
This is my fourth Lexus. I shopped around all the luxury cars but none compare to Lexus and this Lexus dealer.
Don Holifield is a master salesperson who knows his trade. He is technically savvy, knowledgeable and a delight to work with. He never rushes decision, willingly shows inventory and if the car you want is not on lot, he trades for it. This Lexus dealership treats you like family and everyone knows your name from the service drive porter to service rep, managers and checkout. My experience with Lexus keeps me coming back year after year. From 2004 - to 2018, it just keeps getting better and better. Can’t imagine myself driving anything but a Lexus.
Other Employees Tagged:
, Marcus Atkins Finance
"Love, Love, Love the customer service at Northside Lexus."
We came in to test drive a pre-owned Lexus ES 350 and absolutely fell in love with the vehicle. The price was perfect and Mr. Don Holifield made our shopping experience a dream. He explained every detail inside and out of the car with so much knowledge and passion, which made us feel very appreciated and special. We will always shop at Northside Lexus.
Cristian is very customer friendly and makes sure everyone is taken care of. He is a consummate professional and someone I highly recommend doing business with.