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Don Swift
Don Swift at Bill Utter Ford
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Don Swift

Service Advisor

Bill Utter Ford

4901 S Interstate 35 E
Denton, TX 76210

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5.0
127 Reviews
5.0

127 Reviews

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127 Reviews of Don Swift

April 01, 2024

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Employee Rating

Magan and Logan are amazing. I had a small issue with my truck and thry didnt hesitate to assist me with a great smile and a welcoming attitude. Thry got me i to a loaner and More

by Gilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Morris, Greg Hall, Patrick Nixon, Kyle White, Christina Flook, Sharon Moreno, Mike Richardson, Tony King, Karina Rubio

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Apr 02, 2024

Bill Utter Ford responded

Gilbert, we're glad to know that our team was able to assist you promptly at Bill Utter Ford. We always aim for a smooth experience! Thanks for your kind words.

February 14, 2024

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Employee Rating

Did the job correctly with no hassels. , and had some recomendations for futur care of me F150. More

by Todd_95
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 15, 2024

Bill Utter Ford responded

It was our pleasure to assist you, Todd! Thanks for choosing Bill Utter Ford and trusting us to keep your F150 running smoothly - safe travels until next time!

April 12, 2023

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Great customer service. We appreciated the shuttle service as well. Thank you. We will be coming back! More

by Cckma007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Morris, Greg Hall, Eddie Church, Perry Eggelston, Patrick Nixon, Christina Flook, Sharon Moreno, Karina Rubio

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Apr 19, 2023

Bill Utter Ford responded

Thank you for the review! We appreciate your business and hope to see you back again at Bill Utter Ford. Safe travels!

April 01, 2023

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Always excellent care for my car. Staff is the absolute best at everything they do! More

by Dorrie Bumgardner Reeves
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Flook

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Apr 03, 2023

Bill Utter Ford responded

Dorrie, your review is much appreciated! Thank you for choosing Bill Utter Ford and for sharing your experience. Drive safely!

January 23, 2023

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Great service, keeps customer in the loop, wonderful modern facility with amenities that make for a good experience! More

by ca_samford
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jan 24, 2023

Bill Utter Ford responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

Jan 24, 2023

ca_samford responded

Bill Utter has always provided great professional service when we have had to have our vehicles serviced or repaired. They provide first class treatment and if there is ever a problem they communicate and provide solutions that makes for a happy experience.

May 04, 2022

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Bill Utter Ford delivers great service! Customer oriented, professional, and always knowledgeable regarding my vehicle. More

by kmfpackers27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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May 04, 2022

Bill Utter Ford responded

We couldn't have asked for a better review! Thank you for your kind words, five stars, and support of Bill Utter Ford. We are thrilled to have you as a valued customer!

March 23, 2022

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Fast and transparent on what service needed to be done. I was out in 1.5 hours. More

by mvtedeschi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Mar 23, 2022

Bill Utter Ford responded

We're happy to hear your service visit went off without a hitch so you could get back to enjoying your day. Thank you very much for trying Bill Utter Ford to get the job done. HAve a great day!

February 18, 2022

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Great communication, reasonable price, timely service, all in the middle of a major renovation in their service department. More

by Mark
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Friendliness
Price
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Recommend Dealer
Yes
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February 11, 2022

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Quick curious service. Nice waiting area and plenty of vending snacks to choose from as well as free coffee and tea More

by STEVE@FLEXSALESTX.COM
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Friendliness
Price
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Recommend Dealer
Yes
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January 28, 2022

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Don in service went above and beyond for us. He was always friendly, explained in detail all the problems that were found and gave us our options. This was our first time to use BUF, and it was an easy More

by Bisidas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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