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Don Ward
Don  Ward , Service Advisor, Thompson Chrysler Dodge Jeep Ram of Harford County
5.0

Don Ward

Service Advisor

Thompson Chrysler Dodge Jeep Ram of Harford County

1102 Business Center Way
Edgewood, MD 21040

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Dealership Experience

4 yrs

Industry Experience

43 yrs, 6 mos

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20 Reviews of Don Ward

November 08, 2018

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"Great exprience!"

- RMM Verified Customer

Very accommodating! They have great and friendly service Tyrone and Don were wonderful to deal with and thank you for the care and concern that you showed James and I.

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Recommend Dealer
Yes

Other Employees Tagged: Tyrone Smothers

Nov 09, 2018

Thompson Chrysler Dodge Jeep Ram of Harford County responded

RMM, Thank you for the Review. We appreciate your business !!!

October 24, 2018

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"good service"

- CREADY4 Verified Customer

There is nothing to complaint about everything done. There was nothing to complaint and everything was taken care and the kept the care over night. and it was finish on time.

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Yes
Oct 25, 2018

Thompson Chrysler Dodge Jeep Ram of Harford County responded

CREADY4, Thank you for the 5 Star Review. We appreciate your business !!!

October 19, 2018

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"Awesome service"

- eeparrish Verified Customer

Fast quality service. Easy to work around your schedule. Friendly staff, The shop is in my local community, which is very important. Thank you Don!!!!

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Yes
Oct 20, 2018

Thompson Chrysler Dodge Jeep Ram of Harford County responded

eeparrish, Thank you for the 5 Star Review. We appreciate your business !!!

October 18, 2018

Dealership Rating

"Great Service"

- janbohdel Verified Customer

The work was as always fast and efficient! Always friendly and helpful . There was vertically no wait to be checked in and only small wait time for the work to be completed!

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Recommend Dealer
Yes
Oct 18, 2018

Thompson Chrysler Dodge Jeep Ram of Harford County responded

janbohdel, Thank you for the 5 Star Review. We appreciate your business !!!

October 17, 2018

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Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

" Replaced Battery and factory reset"

- OZELL.J.HARRIS Verified Customer

Fast quality service and friendly staff. I would highly recommend friends and family Thompson is close to my home and convenient. Don was always willing to answer my questions Thank you Don! Great Job

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Recommend Dealer
Yes
Oct 29, 2018

Thompson Chrysler Dodge Jeep Ram of Harford County responded

OZELL.J.HARRIS, Thank you for the Review. We appreciate your business !!!

October 09, 2018

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"Wonderful"

- DKING331 Verified Customer

Well, my car acted up prior to it's scheduled appointment. So, it hobbled to the dealership where the wonderful staff worked on it. Seems the issue is minor/major. Oil low but no reason as to why. Resolution to be finalized at a later date. These folks are just fabulous and even my husband is now preparing to have his car serviced there. Sunny personalities and great wisdom about my car. Can't be beat!!!

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Recommend Dealer
Yes

Other Employees Tagged: Ryan Daugherty

Oct 12, 2018

Thompson Chrysler Dodge Jeep Ram of Harford County responded

DKING331, Thank you for the 5 Star Review. We appreciate your business !!!

October 09, 2018

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Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Oil Change"

- quirrelly Verified Customer

Great customer service. Ryan, Amanda, and Don are great! They had my truck ready in no time. Even completed two of the three recalls on my truck.

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Recommend Dealer
Yes

Other Employees Tagged: Ryan Daugherty, Amanda Ordos

Oct 09, 2018

Thompson Chrysler Dodge Jeep Ram of Harford County responded

quirrelly, Thank you for the 5 Star Review. We appreciate your business !!!

October 03, 2018

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"Great job"

- troyn.thompson Verified Customer

Always a good time whoever I have to come in. Never have to worry about a bad experience. Would recommend to a friend in the future.

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Recommend Dealer
Yes

Other Employees Tagged: Ryan Daugherty, Amanda Ordos

Oct 09, 2018

Thompson Chrysler Dodge Jeep Ram of Harford County responded

troyn.thompson, Thank you for the 5 Star Review. We appreciate your business !!!

September 25, 2018

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"Reliable"

- bobblizzard Verified Customer

Never worry about taking car for service. They do not pressure for add one or in-needed service. They are fair, courteous and on time.

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Recommend Dealer
Yes
Sep 26, 2018

Thompson Chrysler Dodge Jeep Ram of Harford County responded

bobblizzard, Thank you for the 5 Star Review. We appreciate your business !!!

September 19, 2018

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Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Great"

- DR.HUGHES1 Verified Customer

Great service and friendly personnel seams to care for there customers, willing to work with the customer to make him or happy and relax on the repairs .

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Recommend Dealer
Yes
Sep 21, 2018

Thompson Chrysler Dodge Jeep Ram of Harford County responded

DR.HUGHES1, Thank you for the 5 Star Review. We appreciate your business !!!

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