Milford Chrysler Dodge Jeep RAM

Don’t shop with Milford Chrysler if you want good customer service. I reached out after the purchase of a car to talk about the fact I was told one thing but the paperwork shows something differe customer service. I reached out after the purchase of a car to talk about the fact I was told one thing but the paperwork shows something different. After being hung up on when I called the first time, I was told the finance manager would have to call me back. After 24 hours when I had not gotten a call I then called back and asked for the finance manager. I was basically told “sorry nothing I can do you should have read the paperwork better. I can leave a message with the GM who will be in tomorrow to call you.” I waited to hear from the GM, and waited and am still waiting almost 2 weeks later. I gave him the benefit of the doubt because of the holiday but after sending multiple emails and leaving multiple messages I’ve decided there’s no way other than to go public in hopes to get a response. I do not dispute my hand in not fully going line by line but after being there for 4 hours and getting a call while I was waiting about a family member who is declining. I was handed paperwork and told “sign here” no one went over everything with me and no one communicated the full numbers with me. I am still hoping to get some communication and response to the issues at hand and did everything I could to not have to go public with it, but some times it’s the only thing that gets an answer. More

Trying to make service appointment… wouldn’t connect me. Receptionist put me on hold for 15 min. They don’t accept appointment I made online. No number for service or floor manager. Terrible service! Receptionist put me on hold for 15 min. They don’t accept appointment I made online. No number for service or floor manager. Terrible service! More

I bought my first SUV about a month ago & Dave was my salesman, he’s FANTASTIC! He went above & beyond making sure I was happy. Great customer service & a Great price. Joey in the finance dept. was even salesman, he’s FANTASTIC! He went above & beyond making sure I was happy. Great customer service & a Great price. Joey in the finance dept. was even able to get my monthly payments lower than expected. I would highly recommend Milford Chrysler to anyone More

This was my first time purchasing a brand new vehicle,Gilberto "Rocky" Rosario and the entire staff made the experience pleasurable and easy to understand. I would 100% recommend them to anybody vehicle,Gilberto "Rocky" Rosario and the entire staff made the experience pleasurable and easy to understand. I would 100% recommend them to anybody who is looking to purchase a vehicle new or used! More

Service and response here is always fantastic. Casey VanHorn deserves special thanks for all her help during the process of getting my Ram fixed and returned. I love this dealership. Casey VanHorn deserves special thanks for all her help during the process of getting my Ram fixed and returned. I love this dealership. More

The team was very good to me in the service dept. and parts.Needed some xtra time when my friends car broke down in your lot.And got us home after picking up 1 and leaving the other for repair.Kisha,w and parts.Needed some xtra time when my friends car broke down in your lot.And got us home after picking up 1 and leaving the other for repair.Kisha,was back and forth with me on the phone as well as Casey.Thanks Team. More

Just bought my second truck from here. Found dealers and service to be very helpful and not pushy. Found dealers and service to be very helpful and not pushy. More

Very professional, John is awesome . I greatly recommend this dealership. I will definitely use them in my future I greatly recommend this dealership. I will definitely use them in my future More

I was very pleased and excited to be the owner of a new Jeep Gladiator Mojave! My salesmen Dave was so amazing, had my new jeep in 3 hours after taking a test drive. They even treated us to dinner! It w Jeep Gladiator Mojave! My salesmen Dave was so amazing, had my new jeep in 3 hours after taking a test drive. They even treated us to dinner! It was the best experience I ever had purchasing a vehicle. More

Very helpful and pleasant and knowledgeable of the vehicle Great experience. He got me a great trade in. vehicle Great experience. He got me a great trade in. More