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Bob Rohrman Kia
Lafayette, IN
937 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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937 Reviews of Bob Rohrman Kia
February 26, 2024
We made an offer on a 2022 Kia Sorrento plug-in hybrid, only to find at the last minute that there were more than $2100 in "Accessory" fees, including an undercarriage coating we had not asked for and more only to find at the last minute that there were more than $2100 in "Accessory" fees, including an undercarriage coating we had not asked for and more than $500 in a recovery tracker. (I can understand why a dealer would want to install a recovery tracker when they're financing the car, so they will always be able to locate and repossess a car when someone has not paid their bill. But for customers who are paying cash for the car, it's completely irrelevant.) When we complained about these fees we were told that they are totally standard protections, in the best interest of the customer, etc. Very disappointing. They did apologize at least for not having mentioned anything about the extra fees until it was time to pay for the car. Another customer wound up buying it. More
by Ohio car buyer
Employees Worked With
Logan Vandeveer, Mitch Evans
Helpful January 08, 2024
They were great. I am an out of state buyer and they went the extra mile to insure I had the information I needed. The rep, Zach, provided a detailed video, CarFax an I am an out of state buyer and they went the extra mile to insure I had the information I needed. The rep, Zach, provided a detailed video, CarFax and follow up email answering all questions and providing information making it easy to make a decision. More
by Car Buyer
Employees Worked With
Zach Munson
December 29, 2023
Very easy to work with . Great prices. And no pressure from the sales man at all(Logan). A really nice kid. Would definitely recommend them . Great prices. And no pressure from the sales man at all(Logan). A really nice kid. Would definitely recommend them . More
by Renee
Employees Worked With
Logan Vandeveer, Nathanial Allen
August 17, 2023
Excellent service department! Very knowledgeable. Kept me informed the entire time I was waiting for my oil change and tire rotation to be done. Jonathin took good care of me. Very knowledgeable. Kept me informed the entire time I was waiting for my oil change and tire rotation to be done. Jonathin took good care of me. More
by SalY
Employees Worked With
Jonathin
March 25, 2023
Great service! Jackson was a knowledgeable salesman, not pushy at all which I appreciated. I got exactly what I wanted and they made my first car buying experience Jackson was a knowledgeable salesman, not pushy at all which I appreciated. I got exactly what I wanted and they made my first car buying experience as stress free as possible. 10/10 recommend More
by Devonshelby3
Employees Worked With
Jackson Jones, Tyler Schrum
March 16, 2023
The way they tricked me into buying this car. I needed all these thing and I’m moving back to Michigan and they knew it. I will not be able to use the items in Michigan because they have no Zieb I needed all these thing and I’m moving back to Michigan and they knew it. I will not be able to use the items in Michigan because they have no Ziebart dealerships. More
by KAWALBECK
Verified CustomerEmployees Worked With
AUTUMN BELIVEAU, Camden Geisler
