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Buick GMC of Mahwah

Mahwah, NJ

4.3
495 Reviews

386 NJ-17

Mahwah, NJ

07430

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495 Reviews of Buick GMC of Mahwah

April 12, 2024

Employees were very pleasant and helpful. Dealership was clean and accommodating, service was excellent and timely. More

by boddycarol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danell in service department
Apr 15, 2024 -

Buick GMC of Mahwah responded

Carol, we're glad to know you had a pleasant experience at Buick GMC of Mahwah. Thanks for highlighting our team's helpfulness and the cleanliness of our dealership!

April 03, 2024

This dealership is just great. I've been using them for years and I can always trust them to be honest. Had the brakes fixed this time (45,000 mile service). Very happy with the se More

by cilla41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Radinson
Apr 04, 2024 -

Buick GMC of Mahwah responded

We're glad to know you've been satisfied with our service over the years at Buick GMC of Mahwah. We appreciate your trust in us and are happy that your brakes were serviced well for your trip!

March 05, 2024

What an amazing experience with them Everyone smiles there 😊 Good customer service 👍 No words!!! I would definitely recommend them to everyone More

by Adsmilowitz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Mar 06, 2024 -

Buick GMC of Mahwah responded

We're delighted to know you had an amazing experience at Buick GMC of Mahwah! Thanks for recommending us and for your kind words about our customer service!

March 03, 2024

The easiest, friendliest, accomodating and stress-free experience I have ever had buying a car. Ashley handled all of our concerns with the utmost professionalism. By the time we finished with Ashley and More

by Jsaw922
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley (sales) Jennifer (Finance)
Mar 04, 2024 -

Buick GMC of Mahwah responded

We're delighted to know that Ashley and Jennifer made your car buying experience stress-free at Buick GMC of Mahwah. It's great to have you as part of our larger family! Thanks for recommending us, we appreciate it!

March 03, 2024

Our experience with Hugh Middleton in Sales and the woman in the finance department (sorry I forgot her name) was the best. My wife and I went in on Presidents Day to discuss the lease expiration of our Buic More

by frankdelligatti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugh Middleton
Mar 04, 2024 -

Buick GMC of Mahwah responded

Frank, it's great to know that Hugh and our finance team made your leasing experience smooth at Buick GMC of Mahwah. We appreciate the recommendation! Enjoy your new 2024 Buick Enclave!

February 17, 2024

One of the best dealer experiences by far, and I’ve dealt with many brands/dealers. My salesman John and his sales manager Scott went above and beyond to get me into the right truck and an amazing deal! I hi More

by JB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John, Scott
Feb 18, 2024 -

Buick GMC of Mahwah responded

JB, it's fantastic to know that John and Scott provided you with such a memorable experience at Buick GMC of Mahwah. We're grateful for your recommendation, and we hope you enjoy every mile in your new truck!

February 09, 2024

We worked with a young man names John Simmons he was a pleasure to work with. We brought two cars from GMC of Mahwah, now that was and experience. very please with our purchases. More

by dhllmn2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simmons
Feb 09, 2024 -

Buick GMC of Mahwah responded

We're delighted to know that John and our team at Buick GMC of Mahwah made your car-buying experience a pleasure. Thank you for choosing us, we hope you enjoy your new vehicles!

February 06, 2024

They had the car of my dreams and Jennifer and Kenny made everything nice and easy for me to get my new truck. Thank you guys! More

by Lucilaipa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny
Feb 06, 2024 -

Buick GMC of Mahwah responded

We're delighted to know Jennifer and Kenny helped you find your dream car at Buick GMC of Mahwah. Enjoy the new truck!

January 06, 2024

I leased my GMC Terrain from this dealership in 2020. While the truck was being serviced the hood was damaged. They refused to fix it. The next time the door handle was damaged, because the battery died, More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Jan 08, 2024 -

Buick GMC of Mahwah responded

Peter, we're really sorry to read about the issues you've experienced with your vehicle. Our goal is to deliver high-quality and careful service, and it's disappointing to see that we've missed the mark here. We'd like to step in so that we may address your concerns directly and try to sort out what happened. Please reach out when you are available. Thank you, Customer Care Team - CustomerCare@MahwahGMC.com

Jan 08, 2024 -

Peter responded

I would like the dealer to repair the hood, the key cover on drivers side door, the missing climate control icon, and replace the gas door.

Feb 03, 2024 -

Peter responded

I still have not heard from Mahwah GMC. This lack of response is unbelievable. Vehicle still needs repair. Why didn't they care when my wife and I were in the service department???? Customer Care when will I hear from you?

November 05, 2023

Transaction was good. Two wks went by and no one contacted me that my registration was ready. Not happy with that. Sales took my pic with car and promised to send me copy More

by Cvallestero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damian
Nov 06, 2023 -

Buick GMC of Mahwah responded

We appreciate your feedback and apologize for any inconvenience you experienced. We'll make sure to address the issues regarding communication and review our current policy regarding photo sharing with our team. Thanks for bringing this to our attention. If there is anything more we can do to assist you, please don't hesitate to reach out. Thank you, Customer Care Team - CustomerCare@MahwahGMC.com

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