"Doreen is the reason I buy from Five Star Ford "
Just finished the process of purchasing my second Ford F-150 from Five Star Ford. Doreen is extremely helpful and goes above and beyond to make sure you are completey satisfied. Awesome personality and great attitude from start to finish. I can’t thank her enough for everything.
"Not your "TYPICAL" car dealership experience!"
I didn't really want to stop at Five Star Ford, but Doreen Bainbridge came highly recommended. THIS WAS OUR ONE AND ONLY STOP! I am so happy we did stop that day! Seriously, in just a few words I explained to Doreen what we needed. She finished up with her customers as we browsed the lot. This woman drove up with the car that not only met our needs, but exceeded our expectations in every way! I know it sounds ridiculous, but she nailed it with the very first car! She listened to us, did NOT try to sell us, and left us feeling like we have gained a friend. The entire experience was so unusual for a car dealership, but Doreen showed us that this is exactly how an experience SHOULD BE! Thank you Doreen Bainbridge for your help, expertise, and willingness to get our new car in perfect condition before we drove off the lot! You've gained a lifelong customer! Kelli Howell - Ft. Worth
"Great customer service"
Doreen was really nice we only stopped to view a truck from the parking lot and she invited us to check the inventory we ending buying 2 car's she was confident and told us since the beginning you are getting a new truck
Thanks for your help Doreen
"Finally. A better, kinder dealer."
After a 4 month search for our next vehicle, we stopped at 5 Star Ford. I had searched for a red 2019 Ford Edge with a Dune interior and found it in the inventory of 5 Star Ford. I came to the dealer to check the lot for our selected vehicle but I did not see it. Doreen Bainbridge met me in the lot. After a short conversation, she got right on locating our next vehicle. She was courteous and intelligent and worked hard to make our dream of having our new suv come true. She got us all the discounts that were available to us and helped make the cost of our dream suv stay within our budget. Her kindness and respect made buying a new vehicle such a pleasure. I would recommend her to anyone who needs to purchase a car. She works very hard to make everything good for her customers. We are so pleased with our new vehicle and our experience with Doreen and 5 Star Ford. We will definitely recommend 5 Star Ford and Doreen to anyone who wants to buy a car.
"Doreen is amazing "
Doreen is amazing, this is our 3rd vehicle through her and she always goes above and beyond to get the job done. I would recommend her and 5 star ford for their amazing customer service and loyalty to their customers.
"Awesome Sales Lady"
- Ms. H.
I saw a vehicle on line that I was interested in and scheduled to go to see it. When I arrived the sales person I thought I would be working with was busy. I was put with Doreen Bainbridge who was totally committed to helping me through the process of purchasing a vehicle. Returned every called, text that I made to her. Followed up on everything. Even talked to me on her day off.
Five + Stars from me.
"Excellent service. Extremely satisfied "
Thanks to everyone who work Diligently to put a smile in my heart and on my face when I drove away in my new vehicle. Especially Mrs Doreen Parker, not only she’s a wonderful person, but she’s a blessing, a person who’s not satisfied until her customer is satisfied. To Mr MM Ross, that went over and beyond to see this deal work on my behalf and not to forget Mr David Hill, that work to make sure I had the coverage I needed for my vehicle. Again I say THANKS!!!!
"The best person to buy a new car from"
She is the best hands down there to help you get what you want. And tries her hardest to get what you want. Go to her
"Best buying experience ever!"
I had a unique situation, I had a car that I was upside down in, and another car I didn't need, and they helped me get out of both and into a new ford, with the best possible outcome I could have hoped for under my circumstances. Also, Doreen, the salesperson that helped me was personable, warm and friendly, but not lacking in the knowledge and professionalism that you hope for when your make a purchase of this magnitude. I had given up the "dealership" experience about five cars ago, but so glad I gave Five Star Ford a try, as my experience here has restored my faith! I love my new car, and am ECSTATIC with my finance deal, so it will be awhile, but I will definitely come back for my next purchase!
"New car! "
This is the second time we have purchased a car at this dealership— we came back for a reason. They are great from beginning to end of the entire process!!