"Doreen is amazing "
Doreen is amazing, this is our 3rd vehicle through her and she always goes above and beyond to get the job done. I would recommend her and 5 star ford for their amazing customer service and loyalty to their customers.
"Awesome Sales Lady"
- Ms. H.
I saw a vehicle on line that I was interested in and scheduled to go to see it. When I arrived the sales person I thought I would be working with was busy. I was put with Doreen Bainbridge who was totally committed to helping me through the process of purchasing a vehicle. Returned every called, text that I made to her. Followed up on everything. Even talked to me on her day off.
Five + Stars from me.
"Excellent service. Extremely satisfied "
Thanks to everyone who work Diligently to put a smile in my heart and on my face when I drove away in my new vehicle. Especially Mrs Doreen Parker, not only she’s a wonderful person, but she’s a blessing, a person who’s not satisfied until her customer is satisfied. To Mr MM Ross, that went over and beyond to see this deal work on my behalf and not to forget Mr David Hill, that work to make sure I had the coverage I needed for my vehicle. Again I say THANKS!!!!
"The best person to buy a new car from"
She is the best hands down there to help you get what you want. And tries her hardest to get what you want. Go to her
"Best buying experience ever!"
I had a unique situation, I had a car that I was upside down in, and another car I didn't need, and they helped me get out of both and into a new ford, with the best possible outcome I could have hoped for under my circumstances. Also, Doreen, the salesperson that helped me was personable, warm and friendly, but not lacking in the knowledge and professionalism that you hope for when your make a purchase of this magnitude. I had given up the "dealership" experience about five cars ago, but so glad I gave Five Star Ford a try, as my experience here has restored my faith! I love my new car, and am ECSTATIC with my finance deal, so it will be awhile, but I will definitely come back for my next purchase!
"New car! "
This is the second time we have purchased a car at this dealership— we came back for a reason. They are great from beginning to end of the entire process!!
"It Takes a Village"
- Ki Har-Ben
When it was time for me to upgrade my Ford Explorer, I went back to my trusted friends at 5 Star Ford. Diron and Doreen have been my A team salespersons for a while now. I now also have an A team in the finance world, Bubba, MM and David! They worked extremely hard to get me the best interest rate they could, and I am extremely grateful.
Thanks also to the general sales manager Jeff, and managers Justin and Mike for all of the assistance! Travis is a whiz kid with technology, so he showed me how to work all the electronic bells and whistles of my new ride!
All in all, it was an awesome experience and as long as I'm in the state of Texas, I won't go to another dealership for my car buying needs. Everyone there are true professionals and won't rest until they have found the absolute best deal that they can offer. This was my experience and I have referred several coworkers and friends to 5 Star. They also had great experiences there.
The employees at Five Star Ford are more than salespeople. They are family!
It was the most rewarding expericne i have had Doreen was the nicest and sweetest salesperson i have had the pleasure of dealing with she knew what she was doing got us in and out with no problems and am pleased with my purchased. This is the second car i have bought from her and would go to her in the future for any more purchases.The finance guy was great and worked with me and was very nice
"Diron Lintz, a trusting and loyal sales person"
A top salesman, Diron Lintz, is the reason for my return to 5 Star Ford in Richland Hills to purchase my 2nd auto in six years. A 2012 Escape and a 2018 F150 just recently. I trusted and believed in him so after the 1st time I depended on him totally in making choses in my 2nd purchase of the F150.
I am hopeful, you will .not misrepresent my review of this very good sales person a second time.
"Sam Pack = great service"
This is my second vehicle I have purchased at Sam Pack Ford. Great service and efficient folks. I have enjoyed buying Fords and plan to always go back to Sam Pack. Everyone is working really hard to make sure you are happy. Doreen did a Great Job and worked to make sure I was happy.