"6/6/18 750 Li"
- Philip Nelson
This is my third purchase from Kuni. I come back because the service is great and Salesman Doug Herschbach is professional and willing to find answers.
This is the best dealer I have used to buy a car. Their service department is great as well. I will recommend Kuni to all of my BMW friends!
"Hospitable and service oriented team"
Dealed over email with Doug as I was leasing a previous loaner from out of state. Quick responder and mostly pleasant experience. Leasing numbers were a little fuzzy at first due to the team providing incorrect MSRP values, loaner mileage penalty, etc. Could do a better job explaining how WA taxes affects leasing. While the car also did have a different set of wheels on them vs. in person, they were nice enough to reduce the sale price. Overall a couple hiccups in the earlier process, but great people and service at the end of the day.
"Very accommodating "
We found just what we were looking for, a 2015 BMW 328xi Touring at Kuni. Our salesman, Doug Herschbach, did a super excellent job helping us to line up financing at a great rate. A nice guy and no pressure, I would highly recommend him.
"Another good experience"
I've been very pleased with my 328 xDrive coupe. Purchase experience, scheduled maintenance and the few required repairs. Explanations and follow through are also appreciated
Other Employees Tagged:
Audra Nash, Madison Izquierdo
"BUYING A CAR CAN BE FUN"
Everything we agreed upon on the phone stayed the same. Exceptional price and great people to deal with. We loved the fact the it was a no pressure experience. Before buying from Kuni BMW we left a previous dealership with a very sour taste. Even though we were not buying new we felt we were treated with respect and had fun with the whole car buying experience.
"Personable and Professional from start to finish"
- Rogers, Steve
After finding a 2017 BMW X3 listed online with Kuni BMW that I was interested in, I was quickly contacted by internet client adviser Brady Lane who was exceedingly helpful in coordinating a fair price that worked for both of us. I then drove to Portland for a test drive, arrange a trade-in, and close the sale. Along with the new BMW sales manager Ryan Malone and client adviser Douglas Herschbach, I found everybody with Kuni BMW to be very personable and professional from start to finish!
"Came in to purchase rubber car mats for my vehicle."
- Deanna Schlegel
I always have excellent customer service when I am dealing with Doug Herschbach, the sales associate that sold me my new X3. We had arranged to meet so he could introduce me to the parts department & make sure I was happy with my vehicle. Doug introduced me to the parts sales associate, of whom I do not recall his name as he was out of business cards. None-the-less, a very nice & professional gentleman to deal with. After my purchase of front & back rubber floor mats (which are needed in Oregon and a sun shade--just in case the sun ever decides to come out). Doug carried my mats to my car & installed them for me to make sure that I liked them. He took some extra time to answer some additional questions that I had and NEVER made me feel like he was in a rush.
Other Employees Tagged:
Parts Department --do not recall his name
"Efficient and straightforward"
Both Doug and Andra showed interest in understanding what I wanted in a car. We identified the right car quickly and the sales process was fast and efficient. I've taken my business to Kuni for a number of years and have always felt like I've been treated in a friendly, professional, knowledgeable, and respectful manner.
"Used 2014 BMW 320i"
- Rhonda Woodward
Doug was absolutely fantastic to work with. He was very straight forward and flexible to work with. I would recommend Doug to anyone wanting to purchase a BMW.