"Bernie, Doug and Mike at Kia."
I just purchased another Kia from here. Bernie, Mike and Doug were very helpful helping me find what I was looking for in my price range. Their customer service is outstanding! If you are looking for a car, I would highly recommend these 3 gentleman, you will not be disappointed!
"Simple, Relaxed Transaction"
Mitch was easy to work with. The whole sales team did a good job of working with us to get in our monthly payment range. They were a helpful no pressure group that we would be happy to work with again.
"First time lease on my 2018 Kia Sportage"
Was pleased I chose Rock River Kia for my first lease of an automobile. I was greatly relieved about the process when I met my salesman Mitch. I explained what I was looking for and what I was wanting to spend. He had already selected a car based on our previous phone conversation, and after a quick test drive I was ready take my car home. He was pleasant and not pushy, and made feel I could call him anytime if I had any problems after the sale. Then service carried on with Doug, the sales mgr. Also courteous and professional in his job. Will be completely satisfied with my transaction if after sale and service goes as well as the initial purchase.
"First time car buyer! "
So happy I decided to join the Kia family! My experience at Rock River Kia was a breeze. I thought buying a new car was stressful but Mitch made the process too easy! I would definitely recommend their service to anyone looking for a car!
"Mitch helped me find a deal on a car! was a great experience"
over a two or three day span Mitch worked non stop in finding me a brand new car! him and his team not only found me a car but were able to get me where I needed to be as far as monthly payments! I will definitely be reccomening Mitch to any one who mentions buying a car! very very happy with the overall experience!
"New vehicle purchasing experience"
Our purchasing experience was pleasant and efficient. We are very happy with our Kia and the customer service we have received. We expect our future concerns will be met in an equally efficient manner!
Other Employees Tagged:
, Finance was great also, can't recall his name.
"Mitch at Rock River Kia will treat you right"
Dealing with Mitch Edler and the rest of the staff at Rock River Kia was a pleasant experience. My wife and I were treated well, and everyone was professional and friendly. I got a good price, all my questions were answered, and Mitch helped me set up the infotainment system. I will recommend them to my friends and family.
"Exelant service!! Bernie, Doug and Lance are Awesome!!"
We want to Thank Bernie, Doug and Lance so much for helping us get 2 new vehicles. You guys never gave up and found the Best Awesome deal for us. Thank You so much for taking great care of us.
"Great place, great people! "
I’m a first time car buyer and Mitch really helped me find the right car! Overall great experience and wonderful customer service. I would definitely recommend him.
We talked to Mitch about a Kia cadenza. Test drove itabout a month ago, but ended up buying a used kia cadenza from another dealer. I stopped to tell him and he was still courteous and told me I had gotten a deal they couldn't match. We were just there 2 weeks ago, and my husband test drove an upgraded sportage and liked it, we ended buying it from Mitch. He was courteous, knowlegeable, and not pushy..we hadn't planned in buying that night, but are happy we did! 3 Kias in our garage, I had a 2004 kia amantI for 13 years only brakes, tires and a battery, love the warranty on them. Our son is now driving it with 110, 000 miles...Mitch has a courteous personality, knowledgeable, and no negative comments after purchasing the first car from another dealer, not pushy!!!