Doug has sold me a few cars over the years, I can always trust him to make what is usually a painful process a great experience! His ethics and attention to detail is much appreciated. The Finance Mgr was also a pleasure to work with, new to me but he made it quick and easy to finance the balance of my new CX5.
I will be coming back to Renton Mazda for my next purchase.
Other Employees Tagged:
The Finance Mgr....sorry forgot his name.
"Doug Truong is the best! "
Doug has sold our family Mazdas for many years and always goes out of his way to provide exceptional customer service with a fantastic product. We are treated so well! What an honorable guy. Can’t sing his praises loud enough.
- Papa Hog
Doug went above and beyond to help us get the car we wanted. His customer service was exceptional. We will be back again.
We also wanted to thank the service dept. Their excellent service is one of the main reasons we returned to Mazda for a new car.
John and Janet
"Doug is the man!"
I rarely respond to these surveys unless there is a very special reason to do so. That being said, Doug was outstanding in every way possible. Buying a car is usually a very stressful ordeal, however Doug made the experience fun and enjoyable. His upbeat personality and customer service was top notch and never once felt intimidating or awkward. Walkers Renton Mazda, your dealership has a very special employee in Doug. His passion and dedication to his job should be celebrated and rewarded.
"One of my best service experience"
The whole ownership experience of my CX9 has been first class so far, at Walkers. My first service was very efficient, which matters to me the most. My other car is a Mercedes where I have owned since new for over 10 years and while they have a fancy dealership (will not mention which one), it is of no value to me when what I believe was basics was not done right . Keep it up Walkers and Mazda!
"Nothing but the best!"
- Janna Huber
Loved working with Diug again, and the finance dept. was just as good. Felt like they were working to get me the best deal possible.
"Best sales guy out there!"
Doug is my go-to auto sales guy. My family has bought six Mazdas from him over the years, and he always gives us the best deal possible. I put all my faith in Doug, because he deserves it. And there's no downside to purchasing a Mazda. My new CX-5 has all the bells and whistles of a much more expensive car -- I know because I've owned much more expensive cars!
Doug never pressures us--he just lays out the facts. And you can't go wrong with a Mazda--they are great cars with great service records. Thanks, Doug! We'll be back!
"Doug made the buying experience easier for me..."
Doug, was a great salesman to work with. I didn't feel pressured and made sure I was happy with everything. He was always there to answer questions...even on his days off. great experience!
"Always a great sales experience"
This is the third new car we have purchased from Doug. He has always been very easy to deal with. We live about 150 miles away. We were able to come to an agreement on both the purchase price and trade-in over the phone in about 1 day's time. We then drove over and picked up the new car the next day. Completing and signing the paperwork went very smoothly. I would not hesitate to recommend Doug Truong and Walkers Renton Mazda to anyone.
"Good experience "
I believe this was the best experience I have had purchasing a vehicle. Your salesman Doug was genuinely concerned in getting me into the vehicle I wanted. He took the time explaining every part and features the vehicle has. I would recommend him to anyone.