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Drew Bailey
Drew Bailey at Herb Chambers Ford of Braintree
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Drew Bailey

Service Advisor

Herb Chambers Ford of Braintree

75 Granite St
Braintree, MA 02184

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4.9
117 Reviews
4.9

117 Reviews

Write a Review

117 Reviews of Drew Bailey

March 30, 2024

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Employee Rating

My go to place for service and sales, everyone is so helpful. Thank you all. More

by Jennifersteen81jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Williams, Nathaniel Gamble, Jessica Reed, Jay Larkin, Courtney Blundell, Jack Nguyen, Paul Martin, Adam Smith

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Apr 01, 2024

Herb Chambers Ford of Braintree responded

We really appreciate you taking the time to leave Herb Chambers Ford of Braintree this awesome review, thank you!

February 17, 2024

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Gentlemen and very helpful. Very knowledgeable and willing to answer any questions. Worthy of a raise in my opinion. More

by Paulhansen154@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Larkin, Jack Nguyen, Paul Martin, Adam Smith

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Feb 19, 2024

Herb Chambers Ford of Braintree responded

We're glad to know you found our team at Herb Chambers Ford of Braintree helpful and knowledgeable. Your feedback is appreciated, and we'll make sure it gets passed along!

February 16, 2024

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Cindy was great, had my Explorer in for regular service and also a slow leak in one of my tires. All taken care of as I waited. It's nice to look around show room and the new Mustangs. Cindy very pleasa More

by Brian
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Recommend Dealer
Yes
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Feb 16, 2024

Herb Chambers Ford of Braintree responded

Hi Brian, we're glad to know Cindy provided you with great service during your visit to Herb Chambers Ford of Braintree. We appreciate the positive feedback and hope to see you again soon! Drive safely!

February 12, 2024

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I had a problem with engine oil light, sensor was relaxed and oil changed. Very happy with Derek and the Mechanic Dave Rossini. More

by Timmy827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek in Service

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Feb 12, 2024

Herb Chambers Ford of Braintree responded

We're glad to know Derek and Dave Rossini were able to assist with your engine oil light issue at Herb Chambers Ford of Braintree. Thanks for sharing your experience!

February 07, 2024

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Great service. Needed oil change and some recalls on my 2022 F150. Very polite and prompt personnel. Highly recommended More

by jmavec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Larkin, Jack Nguyen, Paul Martin, Adam Smith

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Feb 08, 2024

Herb Chambers Ford of Braintree responded

We're glad to know you had a great experience with our service team at Herb Chambers Ford of Braintree! We appreciate your recommendation and look forward to assisting you in the future! Safe travels!

January 24, 2024

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Such as great customer service experience. Everything was solved immediately. Matthew J is the best More

by Christy R
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Williams, Eric Digirolamo, Nathaniel Gamble, Jessica Reed, Jay Larkin, Courtney Blundell, Jack Nguyen, Paul Martin, Adam Smith

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Jan 25, 2024

Herb Chambers Ford of Braintree responded

Thank you for the review, Christy! We're happy to hear Matthew took great care of you during your visit and we hope you won't hesitate to reach out if we can be of service again in the future. Take care! - The Herb Chambers Ford of Braintree Team

January 04, 2024

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The crew was polite, managed expectations and the coffee was good. It was a pleasant experience and I will return there for next service . More

by Mary N
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Recommend Dealer
Yes
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Jan 08, 2024

Herb Chambers Ford of Braintree responded

Mary, we're glad to know you had a pleasant experience with our team at Herb Chambers Ford of Braintree. We look forward to seeing you for your next service visit!

December 29, 2023

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I love Herb Chambers dealership! Very professional and very kind !!! Very quick and thorough!!! Enjoy it! More

by Gkibbee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Williams, Nathaniel Gamble, Jay Larkin, Jack Nguyen, Paul Martin, Adam Smith

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Jan 03, 2024

Herb Chambers Ford of Braintree responded

Hi G Kibbee! We're so glad to know that you had a great experience at Herb Chambers Ford of Braintree! Thanks for the love and support, we appreciate it. Enjoy your ride!

December 29, 2023

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The general manager of this location is absolutely amazing. The finance department is great. The service department is okay too More

by Shamrocks14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Chamberlain, Daniel O'Leary, Daniel Norian, Casey Metherall, Jessica Reed, Jay Larkin, Jack Nguyen, Paul Martin, Adam Smith , Scott Lewis

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Jan 03, 2024

Herb Chambers Ford of Braintree responded

Hi Shamrocks! We're delighted to know that you had a great experience with our general manager and finance department at Herb Chambers Ford of Braintree. Thanks for the feedback on our service department as well, we appreciate it!

December 07, 2023

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Great communication great work done. Very courteous and helpful. My truck was done professionally and on time. As a matter fact, it was done sooner than I was told. More

by Charleskokoros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Lewis, Lisa Chamberlain, Daniel O'Leary, Daniel Norian, Casey Metherall, Jessica Reed, Jay Larkin, Courtney Blundell

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Dec 08, 2023

Herb Chambers Ford of Braintree responded

Hey Charles, thank you for the 5-star rating! We're glad to know you had a positive experience at Herb Chambers Ford of Braintree. We always aim for great communication and timely service! Drive safely!

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