David Stanley Ford of Midwest City

I’m not one to trash businesses on the internet. However, after the experience I had, I felt others might find some value in it and possibly avoid being the victim of a similar situation. Short ve However, after the experience I had, I felt others might find some value in it and possibly avoid being the victim of a similar situation. Short version is to be sure and get EVERYTHING in writing and don’t trust that the dealership like this will stand behind their word. On 7/18/22 my son excitedly showed me a 2014 Ford Focus that David Stanley Midwest City had for sale. It was what he wanted and within the budget I set for him. We had previously looked and researched these vehicles and knew there were open safety recalls and warranty replacements for this year, make & model. At the dealership Mauricio from internet sales took us out for a look over the vehicle and short test drive. It was short because literally the car was almost out of gas, and I was told they do this because they have a problem with people stealing vehicles on test drives, I question that now. During the short drive I brought up the issue with the recall and limited supply of warranty parts and he assured me those items are taken care of prior to them receiving the car. We decided to go forward with the car and was once again assured there were no open recalls even though the car fax clearly showed open recalls. Mauricio stated the car fax probably wasn’t updated yet. At this point I should have had them write that down on the terms of the sale, but knowing it was a large seemingly named dealership I assumed they would back their product and sale… I WAS WRONG! On 7/19 (Next day) the car began overheating. My son reached Mauricio who told him it was probably because it was 110 out and to turn it off and wait a bit. On 7/20 he had a different issue where the gear was slipping, and it had a check engine light. On the 7/21 I brought the vehicle back and dropped off at the service department. They thought they found the issue and I picked the car up on 7/27, temp was fixed, however within 5 miles the check engine light came back. I immediately returned to the dealership. A few days later I was told there was a recall and some warranty items on the vehicle so it’s now at a Ford Dealership. As I type this out on 9/12 the car is still with Ford because of a large backorder of the part needed… the issue I tried to avoid in the first place. Communication with the dealership was challenging. For close to a month I was routed through a number of people; Teresa, Veronika, Marten, Kyle – All were very polite and seemingly helpful but no one was able to make a decision or suggest any options. All roads led to the Used Car Manager Tony. He functioned as the liaison between the owner (not David Stanley) and myself. They wanted to treat the Focus as a trade-in, offering to buy it back at 40% of what they sold it to me for. I didn’t find my suggestion of rolling back the purchase with the agreement I would purchase another vehicle from them unreasonable. I would have even tried to find middle ground, however taking a 60% hit on something they sold me and ‘assured’ didn’t have open recalls was a bit too much. As I type this out on 9/12, car is still with Ford waiting on these parts. My goal is to simply to put this information out there and hopefully prevent anyone from having the same experience I did. There are so many better dealerships out there, I would skip David Stanley all together. Whatever car they have isn’t worth the risk and having to experience that proverbial ‘shady used car sales’ stereotype. The only positive item is the service department were very nice, responsive, and communicative. More

Just bought my second car from David Stanley, what a great experience. Kareem Richardson was very friendly, professional and knowledgeable he helped make my car buying experience easier. I would definit great experience. Kareem Richardson was very friendly, professional and knowledgeable he helped make my car buying experience easier. I would definitely recommend him to my friends. More

This dealership is the worst, they tried holding back a $500 check because I gave them a bad review but then sent me the check for $500. Brad and finance crew are nothing but crooks. STAY AWAY FROM THIS DE $500 check because I gave them a bad review but then sent me the check for $500. Brad and finance crew are nothing but crooks. STAY AWAY FROM THIS DEALERSHIP. More

Absolutely disgusting dealership with shady marketing I inquired about a 2019 G70 RWD 3.3T on their website which is listed at $36,988. I contacted them about the vehicle and they stated that the vehicle I inquired about a 2019 G70 RWD 3.3T on their website which is listed at $36,988. I contacted them about the vehicle and they stated that the vehicle is $39,988. I questioned the price because of what's listed on the website and the salesperson Ryan Crothers asked me if I had a trade-in or financing. I told him that I didn't have a trade-in and if they had financing deals I would consider doing it through them. He then asked where he needs to be to earn my business. I replied 36k. We then talked on the phone and he said that he cannot honor the price without a trade even though it's listed on their website and on the posting it didn't have that disclaimer. More

Read your fine print extremely carefully!! I bought a $70k very nice truck from them. The water pump went out and they wouldn’t put in another vehicle for over a week, but that’s not the fine I bought a $70k very nice truck from them. The water pump went out and they wouldn’t put in another vehicle for over a week, but that’s not the fine print. I got Tires For Life on this truck. The snake who had me sign told me to get my oil changed done on time AT A FORD SERVICE DEPARTMENT and then get tires when I needed them. So now that I need tires, they say no way!! I didn’t get all my oil changes at their service center!! Pretty convenient to say that now that I need tires! Take your business to a dealership who values you and goes out of their way for their customers- this place hasn’t for me at all..... And yes, I dug through the 30 papers to find my Tires For Life paper and it does say that in fine print.... then got to looking and was charged for things I didn’t ask for. So beware of the fine print!!!! Go somewhere else More

Best customer service I’ve ever had thanks to Brad! He’s the best. Wouldn’t go anywhere else. Thanks to brad I’m enjoying my new car! I’ve ever had thanks to Brad! He’s the best. Wouldn’t go anywhere else. Thanks to brad I’m enjoying my new car! More

BEST SALESMAN IVE EVER MET I'll never buy a car from anyone else. He is the best salesman I've ever met. I never once felt pressured or rushed. The staff was very friendly. I wa I'll never buy a car from anyone else. He is the best salesman I've ever met. I never once felt pressured or rushed. The staff was very friendly. I was offered food and beverages at least 5x while I was there. Brad made everything very easy and pain free! Love my new truck! More

Very good I received a call from Derrick to come by so he could look at my truck to bid on. I was first met by Brandon which introduced me to brad I was looking I received a call from Derrick to come by so he could look at my truck to bid on. I was first met by Brandon which introduced me to brad I was looking for a black chevy but Brad showed me a white gmc then i was introduced to Brian and I left with white gmc. The experience of buying was good More

Don’t listen to others definitely go to David Stanley Went to several dealerships all said the same thing never go to David Stanley so I decided to go against everything they said because quite frankly I Went to several dealerships all said the same thing never go to David Stanley so I decided to go against everything they said because quite frankly I was getting no where with any of them and went to David Stanley Ford. Not only was the salesman Brad amazing the whole experience was. They were able to lower my payment and gave me most for my trade than anyone else. I am extremely happy with my decision to walk through the doors of David Stanley Ford. I recommend them to anyone looking for a new vehicle. When you get there ask for Brad he will take care of you. More

Not a pleasant experience! Dealership is very unorganized from sales to service. Unwanted vehicle was pushed on us and misrepresented. We will for sure look elsewhere for future Dealership is very unorganized from sales to service. Unwanted vehicle was pushed on us and misrepresented. We will for sure look elsewhere for future purchases. More