Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Duane Rust
5 Reviews
Daune was born in Chicago, IL, lived in Detroit, MI, Mayfield, KY, Nashville, TN and now finally in Shepherdsville, KY. He and wife Paula have been married 15 years. He has 2 daughters, Amber and Katie and 1 grandson, Alex. Most of his career has been in some form of customer service and sales in including 2 years now at Bob Hook. Duane has been playing guitar since he was 5 years old, has been in several bands and was a studio musician in Nashville. So when you see Duane, ask him to pick you a tune!
Read moreDealership Experience
4 yrs, 7 mos
Languages Spoken
English
5 Reviews of Duane Rust
Helpful 
June 18, 2022
We attempted to purchase a 2011 F450 on June 17,2022. We communicated for over a week with phone calls and text messages to confirm that this was the truck wanted, one question we asked our salesman Duan We communicated for over a week with phone calls and text messages to confirm that this was the truck wanted, one question we asked our salesman Duane was “is the motor still all original?” His response was “yes and we do a pre DOT inspection”. We traveled over 1,100 miles round trip. On our test drive/inspection we found that the def/emission control was completely removed…… Duane confirmed this with a mechanic- we left the dealership very upset and disappointed- we never spoke to a manager. After traveling down the road 60 miles Duane called and offered $1,500.00 off the truck so we could fix the truck - we countered with $2,000 and they came back with meeting in the middle at $1,750, we drove the 60 miles back to the dealership and waited 30 minutes to do the paperwork. My husband decided to do one more walk around/inspection on the truck and found the 2 front cab bushings gone…. Surely this should have been found on the “pre DOT inspection “. Not once did a manager come out and speak to us. We left without the truck again!! This cost us time off work, gas, and 2 nights in a hotel - we would not have traveled there if the information we received was correct. More
by Senggang2484
June 14, 2022
Great service very honest. Do not make you sit around and wait. Sales person is great Do not make you sit around and wait. Sales person is great More
by Jimgratton1
Other Employees Tagged: William Dabney
November 13, 2020
We bought a 2106 Ford Transit 150 from Duane Rust at Bob Hook Chevrolet and I highly recommend him! We found the vehicle through USAA and contacted Duane to arrange a test drive. We drove three hours to the Hook Chevrolet and I highly recommend him! We found the vehicle through USAA and contacted Duane to arrange a test drive. We drove three hours to the dealership and Duane and all the staff treated us like family. Very satisfied with the vehicle and the whole experience. More
by Metal Revival
Other Employees Tagged: Willie Mitchell
Dealership Inventory (247 Vehicles)
