Dusten Barnhart

I worked with Duston (salesman) and he was helpful. I was happy to find this 2024 GMC Denali Ultimate in stock rather than having to order it. This dealership also helped me with an in and out with my I was happy to find this 2024 GMC Denali Ultimate in stock rather than having to order it. This dealership also helped me with an in and out with my 2022 GMC Denali. Like any dealership right now, there was almost no negotiations on price. GM did offer a $500 military discount. The overall process would be five stars, for a dealership (which we all hate) except that the process should have been much quicker- as always. But I think dealerships get used to intentionally making people wait all day to make them tired and hungry and ready to just make a deal to be done. Our numbers were already set and there was no need for the extended delays. There was one part that wasn’t installed on my vehicle – I had to make an appointment to come back and have it installed (3 hr drive for me). The part was the GMC kicker stereo that goes in the tailgate – approximately one hour job (very simple install). Service was less than accommodating. I was very clear that I could come in any day at any time that they could get the install. Originally they wanted one full day with the vehicle for the one hour install. After several minutes of debate they agreed that if I could have it in by 1:30 PM they could have it back to me by 6 PM that same day. I again asked for an appointment and they stated “I cannot and will not guarantee when your vehicle will go in for service – we can only give you a check in time”. Frankly, after buying $103,500 vehicle, it’s disappointing that Ken Garff “does NOT hear me/you”. In conclusion, sales earned four stars but service is two stars at best. I have the kicker stereo and will either sell it or install it myself. More

by trevor37 Verified Customer Verified Customer

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This purchase was our 5th Buick. Dusten was very helpful with the car and explained its features since, we are no frills kind of people. The price was in our range. We would work w Dusten was very helpful with the car and explained its features since, we are no frills kind of people. The price was in our range. We would work with him again. Apparently there was a computer update so that made things go longer than expected and Dusten did his best to solve the problem. That's why only 4 stars. More

by clynch64 Verified Customer Verified Customer

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it is a pretty bad when you buy a new car and before you can injoy it the vehicle ends up in the shop for two weeks and still no idea when I will get it back can injoy it the vehicle ends up in the shop for two weeks and still no idea when I will get it back More

by fivemsdon Verified Customer Verified Customer

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Great manager ,great sales personal, I don’t like taking my car for service it’s always very busy not enough people working in service desk get them a bigger office as well !!!! And my car never gets a fre my car for service it’s always very busy not enough people working in service desk get them a bigger office as well !!!! And my car never gets a free wash after getting serviced maybe it’s not an offer. We get a free car wash card to go somewhere else but it’s a waste . More

by lenibalenton Verified Customer Verified Customer

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Everything was upfront and straight forward they got me in and out as quick as possible in and out as quick as possible More

by ryank1189 Verified Customer Verified Customer

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Stephen handled my ordering of a GMC Sierra 1500. He was always helpful. Almost everything went well except there is a button on my tailgate that didn't work, but Stephen got it ordered quickly and He was always helpful. Almost everything went well except there is a button on my tailgate that didn't work, but Stephen got it ordered quickly and I am fine to wait to get it finished. The only other hiccup was that the people setting up the paperwork forgot that I already paid $1000 deposit and didn't include it in the purchase. But Stephen again is on top of it and will get it refunded to me. I really appreciate him. More

by mtingey Verified Customer Verified Customer

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With this being the 3rd vehicle, in 3 years, and all 3 being purchased from Ken Garff should say something. Good people, competitive pricing, fast service, and honest feedback is what you get here. If you being purchased from Ken Garff should say something. Good people, competitive pricing, fast service, and honest feedback is what you get here. If you want a duo that can help with any question, go talk to Hyrum and Dusten at GMC in Riverdale. More

by ETGARCIA801 Verified Customer Verified Customer

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Zack and Dusten provided all the information and forms online to purchase my new car without having to go to the dealership. They were friendly and easy to work with. online to purchase my new car without having to go to the dealership. They were friendly and easy to work with. More

by m12h20 Verified Customer Verified Customer

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My daughter was buying her first car and they made it a painless process. Paper work done quickly and everyone was great to work with. painless process. Paper work done quickly and everyone was great to work with. More

by rcfleming12 Verified Customer Verified Customer

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Very honest. Not pushy. Straightforward everything I was told they kept me informed about what was going on. Not pushy. Straightforward everything I was told they kept me informed about what was going on. More

by chavezepi22 Verified Customer Verified Customer

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