Back

Bob Penkhus Mazda at Powers

Colorado Springs, CO

4.6
1,194 Reviews

7455 Test Drive

Colorado Springs, CO

80923

Directions

By Type

1,194 Reviews of Bob Penkhus Mazda at Powers

March 21, 2024

AJ Listened carefully; I never had to repeat myself once. Listening shows respect, and that is why I enjoyed working with him. He worked out a deal that I am happy with. Thank you, AJ for a great leas More

by peggi.underwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Day Tuck, AJ Ager
Mar 22, 2024 -

Bob Penkhus Mazda at Powers responded

Peggi, thank you for trusting us with your car purchase! We are so happy to hear you enjoyed your visit with AJ! Please reach out if you need any help in the future. 

March 13, 2024

Went in just browsing used vehicles. Sage approached, asking what I was looking for and what my budget was. He says he gets paid on car count, not cost, so he's not incentivized to sell More

by nwinzenried
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Wahl, Sage Surat
Mar 14, 2024 -

Bob Penkhus Mazda at Powers responded

Thank you for taking the time to provide us with your valued review. We regard our customers highly and truly appreciate your evaluations. On behalf of the Sales Team here at Bob Penkhus Powers, I sincerely apologize that you had a less-than-excellent experience. We have high standards for ourselves and are truly sorry to hear that that standard was not met during your time at Bob Penkhus. Your business is important to us, and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience. I can be reached at 719-785-9666. Again, we apologize that our service did not satisfy your expectations. I look forward to speaking with you and working towards a resolution. Thank you for being our customer and for your valuable time. I hope to hear from you soon. Respectfully, William Chavez Sales Manager 719-785-9666

Mar 14, 2024 -

nwinzenried responded

Yes, your copy/pasted generic response just screams "I care". I'll save my business for the people who actually do. Thanks.

February 10, 2024

Was working with a salesman named Nick. Said he would send me the car sticker with estimated shipping cost on 01/08. I followed up on 01/09 as I hadn’t heard back. He apologized and promise More

by Moses M
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Nick Semyck
Feb 14, 2024 -

Bob Penkhus Mazda at Powers responded

Dear Moses, Thank you for taking the time to provide us with your valued review. We regard our customers highly and truly appreciate your evaluations. On behalf of the Sales Team here at Bob Penkhus Powers, I sincerely apologize that you had a less-than-excellent experience. We have high standards for ourselves and are truly sorry to hear that that standard was not met during your time at Bob Penkhus. Your business is important to us, and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience. I can be reached at 719-785-9666. Again, we apologize that our service did not satisfy your expectations. I look forward to speaking with you and working towards a resolution. Thank you for being our customer and for your valuable time. I hope to hear from you soon. Respectfully, William Chavez Sales Manager 719-785-9666

January 15, 2024

I recently purchased a 2023 Mazda CX-30 from this dealership. I was looking for something specific and I originally went in to see a car I saw on Cars.com, but this vehicle didn’t have a sunroof, wh More

by CColorado
Recommend Dealer
Yes
Employees Worked With
LeRoy Beltz
Jan 15, 2024 -

Bob Penkhus Mazda at Powers responded

We are so glad to hear that LeRoy was able to get you into a new vehicle! Thank you for trusting our team, and we hope to help you again in the future!

December 20, 2023

This guy is super unhelpful and extremely rude. Ask to speak with Mike Wahl instead. More

by positive reviewer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Day Tuck, Mike Wahl, Dart Wade
Dec 29, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for taking the time to provide us with your valued review. We regard our customers highly and truly appreciate your evaluations. On behalf of the Sales Team here at Bob Penkhus Powers, I sincerely apologize that you had a less-than-excellent experience. We have high standards for ourselves and are truly sorry to hear that that standard was not met during your time at Bob Penkhus. Your business is important to us, and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience. I can be reached at 719-785-9666. Again, we apologize that our service did not satisfy your expectations. I look forward to speaking with you and working towards a resolution. Thank you for being our customer and for your valuable time. I hope to hear from you soon. Respectfully, William Chavez Sales Manager 719-785-9666

December 12, 2023

Overall it was a fast turn around and Seth did a good job bringing up points More

by WILLDEEPE
Recommend Dealer
Yes
Employees Worked With
Seth Confer, Seth Confer
Dec 14, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for allowing us to service your Mazda! We hope to see you again in the future.

December 11, 2023

Besides not looking at my driver side window everything was great and done way ahead of schedule. More

by rwood072006
Recommend Dealer
Yes
Employees Worked With
Franco Leonard, Franco Leonard
Dec 14, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for the 5-star review and for trusting us with your Ford. Please reach out if we can assist you in the future!

December 11, 2023

Friendly and knowledgeable service. Arranged a Fast and convenient Uber for service. Will come back More

by aalivings
Recommend Dealer
Yes
Employees Worked With
Franco Leonard, Franco Leonard
Dec 14, 2023 -

Bob Penkhus Mazda at Powers responded

We appreciate the five-star review! We look forward to serving you again in the future!

December 10, 2023

Dependable, honest, and consistent. They did a great job with getting my wifes car back on the road. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard, Seth Confer, Darren Keller
Dec 11, 2023 -

Bob Penkhus Mazda at Powers responded

Matt, thank you for trusting us with your wife's car! We hope that we see you both again in the future!

December 09, 2023

They are always pleasant when I come in and prompt to get me on my way. All the work has been quality since I purchased my car. Seth also refunded me after they accidentally charged me, which was appreciated More

by Dylancwest3
Recommend Dealer
Yes
Employees Worked With
Seth Confer, Seth Confer
Dec 11, 2023 -

Bob Penkhus Mazda at Powers responded

Dylan, we appreciate the review! Thank you for trusting us with your Mazda, and we hope to see you again soon!

1
...