Dustin Cox

Great family based facility. Great staff and a pleasure to work with. Honestly and loyal to their customers. Take the extra step to try and make everyone happy and comfortable to work with. Honestly and loyal to their customers. Take the extra step to try and make everyone happy and comfortable More

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Dustin Cox was outstanding to work with on our truck deal. He was professional and personable. All of our questions were answered with confidence and knowledge. From the time we walked in the door an deal. He was professional and personable. All of our questions were answered with confidence and knowledge. From the time we walked in the door and thru the process, until we drove off in a F-450 it was both a professional and pleasant experience with everyone we encountered. More

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Unresponsive If you have ever seen the movie Fargo you will recall the scene where Mr. Lundegaard encounters the unhappy customer. I feel like that customer. The If you have ever seen the movie Fargo you will recall the scene where Mr. Lundegaard encounters the unhappy customer. I feel like that customer. The new 2017 escape my wife purchased didn't have an owners manual or front license plate holder. I emailed. dropped by, etc. and was told they would be mailed to me. Still nothing. The car has a Ricart sticker on back and a front license plate still held on by pull ties.... More

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Fast & Friendly Billy and Dustin were great, had my car waiting to be test driven with the a/c running (95 degrees out). Financing was fast and easy. Arrived at 1145a Billy and Dustin were great, had my car waiting to be test driven with the a/c running (95 degrees out). Financing was fast and easy. Arrived at 1145am was out the door by 2 More

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Broken Promises I bought a new Ford Explorer Sport. I was dirty inside because Rhet Ricart decided to use it for golfing and had amount $1300 miles. I wanted a ne I bought a new Ford Explorer Sport. I was dirty inside because Rhet Ricart decided to use it for golfing and had amount $1300 miles. I wanted a new one without the miles. I was granted a meager amount off for the miles and I was PROMISED that it would be thoroughly cleaned! I was there OVER 3 1/2 hours!!!! The person with me had other obligations. I said I would come back to get the care and they had time to clean it and service it. I was PROMISED that they would do a superb job and it would be ready if I waited. So I get the vehicle and was showed a few features. It appeared that grass from the golf shoes/stuff was removed. But was not in the corners. Worse was that golf tees and wrappers were left in the console along with crumbs from something. IT WAS NOT CLEANED. So I called and the "Manager" states that I should have checked it out thoroughly before I drove off. So they break their promise and then blame me. I was warned that the Ricart's don't care about their customers and I had immediate proof! More

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