"Service for a breakdown"
Overall a good experience. Communication could have been a little better but the service while I was there was good. I returned to the dealership 5 minutes after I left with the same fault indications on my vehicle as when i took it in. The problem was corrected the second time.
"2017 Pacifica recall"
I bought three minivans from crown and the service has always been very good. From Everett mcSaveney in sales to Tyler and Dustin in the service department service has always been very good.
Dustin Literal did a fantastic job getting my 2017 Jeep In and Out for the Speed Control problem.
He told me that it would take approximately 20 minutes to get it updated and he met that timeframe.
Other Employees Tagged:
"Took care of a semi urgent need"
Dustin Litteral was extremely helpful with getting me in within 24 hours for my Jeep to be serviced. I greatly appreciate his effort. He explained to issue and updated me when finished.
"Review of Service Advisor Dustin Litteral on May 15, 2018 "
Not sure if my previous review of Dusti Litteral on May 18, 2018, went excellent as have all previous visits. Dustin does an excellent job & I have been in for service particularly with my 2012 & 2015 Chrysler Town & Country's, assigned to Dustin. I know the top sentence is confusing & it wouldn't let me back up to correct. Was trying to say that I wasn't sure if my previous review of Dustin went through so decided to make sure. I am completely satisfied with Dustin on all front's & look forward to future Pat's with him. Tim Sellers
"Wonderful and speedy! "
I really appreciated Dustin Litteral getting me in at the last minute before my vacation for an oil change. I did not have an appointment, but he understood that my service manager had recently departed and fit me in without question. Consistent outstanding service!
"Ty Ramsey always ready to help! Thanks for all you do!"
I called in and left Ty a message about my husbands truck and ring ring, he called back and help was on the way!! Quality service with a smile always!!
"Review for Brittaney Sturgill"
This visit was the first time Brittaney was my Service Manager. Brittaney is first and foremost very professional, to the point and makes you feel that her time is your time during the appointment regardless of how busy she is..and this was a very busy Saturday and Brittaney was the only service manager working !
I had scheduled an oil change, tire rotation and latter added another problem regarding an engine belt. Brittaney managed to get all these items addressed and did not forget the car wash afterwards. She was the only person there on this Saturday and did not loose her composure.
" I'll be back !! Thanks Brittaney
P.S. and hats off to the lady handling the cashier duties that day. They made a great team.
Dustin took great care of my Jeep and was very thorough in explaining what needed to be done. He was prompting returning our calls as well.
Purchased a pre-owned van that only came with 1 key. Had to get a spare made. Got a quote from Dustin Litteral and made an appointment. Appointment went great, he got me in an out quickly as I waited for the work to be completed