Kunes Auto Group of Macomb

Much better service than the last time. The scheduler I worked with this was great. Very friendly and helpful! The scheduler I worked with this was great. Very friendly and helpful! More

Untrustworthy, Fraudulent practices and will NEVER do business with or send anyone to do business with them. After reviewing other dealerships they own I found that they are ALL the same! business with or send anyone to do business with them. After reviewing other dealerships they own I found that they are ALL the same! More

Truck price online at 49,800 down from 56,800. Actually had a call from a Kunes employee stating it was 49,800. When I called a salesman he said it was actually 52,800, wondered if I would split t Actually had a call from a Kunes employee stating it was 49,800. When I called a salesman he said it was actually 52,800, wondered if I would split the difference, I said no. They said they would honor the 49,800 so I went to try to deal on it with Emmett Hall. General manager did all the negotiating, Emmett was only an observer, unfortunately. General Manager Royce presented me with a price of 62,000. I told him no way we were 10,000 off. I came up to 55k and they came down to 57k and I walked out. Wasted 3 hrs, my brother then told me an aquatance of his would never step foot in a Kunes dealership. Salesman was pissed and fuming about the whole deal. Apologized to me twice and when my brother came back to get me the salesman went out and apologized to him. Far from the Woodrum Chevrolet it used to be. Good faith based company, right?? More

I inquired with another Kunes store Regarding a new Jeep Gladiator that ended up being sold a week prior so my deal fell through because we worked the deal and they later found out it was sold. I inqui Jeep Gladiator that ended up being sold a week prior so my deal fell through because we worked the deal and they later found out it was sold. I inquired with this dealership and simply asked that they would match the trade offer from their sister store. I sent them all the facts and the sheet proving the offer from a reputable employee in their corporate location. I patiently waited 2 hours since it was the last day of the month for them to show me the numbers and total financed amount. They offered me $3500 UNDER what the initial store did only 9 days later. The next day (today) they message me saying $3,500 isn’t a big difference. Are you kidding me? That’s a significant difference. Additionally, they tried charging me Illinois fees on the title and registration that don’t apply to me since I reside out of state. Steer clear of this dealership due to the inconsistency of their trade values and incompetence. More

Kenneth is amazing. He tried so hard to accommodate our wishes. He is the kindest ,most honest salesman. Thank you ken for spending time with my daughter and I. He tried so hard to accommodate our wishes. He is the kindest ,most honest salesman. Thank you ken for spending time with my daughter and I. More

Troy was so helpful when we were looking for a car. we were stressed because our car had been totaled and we needed to replace it quickly. He asked all the right questions and was able to find exactl we were stressed because our car had been totaled and we needed to replace it quickly. He asked all the right questions and was able to find exactly what we wanted. Thanks for guiding us thru a difficult time. You are the best! More

Donnie was amazing! He was friendly and patient. He got me an amazing deal and an amazing vehicle! He was also fast, it is the lesser amount of time that I have spent in He was friendly and patient. He got me an amazing deal and an amazing vehicle! He was also fast, it is the lesser amount of time that I have spent in a dealership to buy a vehicle. He got it done and made my family very happy! More

Great experience in sales and service. It was a great process to purchase a new car. The first oil change was also great! It was a great process to purchase a new car. The first oil change was also great! More

Some salespeople there are nice but overall all they want to do I continuously xxxx people over with their vehicles and money. I’ve had multiple problems and just stopped trying to have them fix it but my fr to do I continuously xxxx people over with their vehicles and money. I’ve had multiple problems and just stopped trying to have them fix it but my friend has constantly had problems with them saying they fix things but she has to bring her car back after a couple months every single time. They make mistake after mistake which is fine if they would actually admit to their mistakes and then solve them accordingly but they don’t cause they don’t give af about customers they only care about getting their fat paycheck and THATS ALL THEY WANT. DO NOT AND IM BEGGING YOU DO NOT BUY OR DO ANY KINDA OF BUSINESS WITH KUNES OF MACOMB,IL . THEY ARE TERRIBLE. More

They completely ripped me off. Sold me a car that needs a new engine. And I owe more than the car is worth, too. DO NOT BUY FROM THESE PEOPLE! they will say anything to make a sale Sold me a car that needs a new engine. And I owe more than the car is worth, too. DO NOT BUY FROM THESE PEOPLE! they will say anything to make a sale. And they all should be ashamed of themselves for taking advantage of people. That's exactly what they did to me. And their salespeople are ruthless liars. More