"Yesterday, Friday, June 11, was our “last ditch” attempt..."
Yesterday, Friday, June 11, was our “last ditch” attempt to “do a lease to lease” deal with a Honda Dealership, before, finally, moving on to a competing Brand!
Apparently, current, industry conditions, including, low inventory, Honda popularity/success, ARROGANCE, etc. has “turned”, previously, reputable, New Auto Folk into the equivalent of “used car “schysters”…..we have known, or been warned about!.
Happily, and Gratefully, our FINAL effort was rewarded, in meeting, enjoying, and “DOING”, a very satisfying dual faceted transaction with “Gentleman”, Ed Horton and “Refreshing” Financial Brain, Jackie Green, NKA, Our “Dynamic Duo”…….with all due respect and GRATITUDE! diane and dan white. West Chester, Ohio.
"Ed Horton worked with me to trade in my old lease for a..."
Ed Horton worked with me to trade in my old lease for a new one. He was so accomodating, so knowledgeable, so personable, and a pleasure to get to know. He was very attentive to every detail. I would seek out Ed Horton in the future for another great car experience.
"Ed was a pleasure to work with. Very knowledgeable and..."
Ed was a pleasure to work with. Very knowledgeable and answered all of our questions. He was not pushy and did not haggle us. Would totally go back to him!
"Ed was absolutely amazing!!! He answered all of my..."
Ed was absolutely amazing!!! He answered all of my questions including questions I didn't ask. Ted Spangler was amazing as well!!! The whole staff was friendly and made us feel welcomed.
"The staff were all so nice and easy to work with, it made..."
- Dakota Davis
The staff were all so nice and easy to work with, it made buying a car such a good experience! Their customer service is the best around!
"Great service. I visit James in the service department...."
Great service. I visit James in the service department. Put me in touch with Annette and I bought my second car from there. Ed Norton explained the new gadgets even called him from home. Everyone is great friendly. Would definitely recommend
"We visited Ed at Germain Honda with an idea of what we..."
We visited Ed at Germain Honda with an idea of what we wanted to accomplish, and he got us there! Truly amazing service! Looking forward to future dealings with him and this dealership.
"Ed Horton was amazing. Great customer service. He spends..."
Ed Horton was amazing. Great customer service. He spends time with customer and is very knowledgeable about product.i will consult with Ed again for future purchases.
"I didn’t think my first experience buying a new car would..."
I didn’t think my first experience buying a new car would be so great! Edward worked with me and provided any and all information needed. I felt like I had known him forever they way he was able to talk with me. Ted also helped me so much. He was very personalized and very informative as well. They both went above and beyond! I couldn’t have asked for a better first experience. I will definitely be recommending this place to anyone looking for a new or used car! If I was to rate my experience from 1-100, I’d have to say it was a solid 100!
"My salesman Edward Horton was excellent in his knowledge..."
My salesman Edward Horton was excellent in his knowledge of the CRV’s. He answered all of my questions thoroughly and we went on a great test drive. I took a little while in choosing my color and he was very patient with me 😀.