Ed Kiley | Page 32

Great Experience I had a great day today at Flemington BMW. From the moment I arrived until the evening when I left, i was treated superbly by J.R., Jan, and Ed. J.R I had a great day today at Flemington BMW. From the moment I arrived until the evening when I left, i was treated superbly by J.R., Jan, and Ed. J.R. was my first contact at the dealer. He walked me through the entire process of locating, selecting, understanding, test driving, purchasing, and getting acclimated in my car. He was never pushy at all and let my preferences dictate the process. Of particular note was the test drive we took. I had been looking forward to that experience for quite some time. J.R. guided me to a route where I could really get a feel for driving the car. He encouraged me to drive the car aggressively and I did. Due to an unforeseen circumstance (on my part) we encountered a snag in the process of trading in my car. J. R. and Ed came up with a creative solution to my problem which allowed me to drive my new car home this evening. Jan was also helpful and honest in taking me through the financing aspect of the process. In sum, I felt as if these three men did everything they could to ensure that I had a great experience today. I would absolutely recommend this dealer, and more specifically J. R., Ed, and Jan to anyone looking to buy a BMW!!! Chris More

Helpful 0

Report | Print

Car Buying Made Easy Recently I purchased my third BMW from Michael O'Conner. My first 3 were X3's and I just up graded to an X5. I tell Michael what I am looking for and Recently I purchased my third BMW from Michael O'Conner. My first 3 were X3's and I just up graded to an X5. I tell Michael what I am looking for and he does his absolute best to make that happen. He is supportive, knowledge and most of all patient. He fully explains what each component of a package does and why it is important or not knowing my needs. Last night I picked up my new 2015 X5 and Michael spent over 2 hours fully explaining the new technology and how everything worked.in the vehicle. When I left, I felt secure in the knowledge that I was in control of the technology and not visa versa. Ed Kiley supported Michael in the initial sales process and did a great job, but Michael carried the ball. I know I will also receive excellent service as I have in the past thanks to my service Rep Jim Hierl Job well done. More

Helpful 0

Report | Print

New Car purchase My wife and I have purchased our last 5 vehicles from Tom, 328's and X3's. It is always a pleasure dealing with Tom. My wife always says "I like Tom" My wife and I have purchased our last 5 vehicles from Tom, 328's and X3's. It is always a pleasure dealing with Tom. My wife always says "I like Tom" and she always wants me to buy from him. Tom is looking out for me and willing to get me the best deal, and does not try to sell me something that does not fit our needs. When I get ready to buy my 2017 X3, I will be looking forward to dealing with Tom again. More

Helpful 0

Report | Print

Couldn't not of been anymore genuine Both the salesman and the manager worked with me to ensure that I could get a vehicle that was within my price range. Very sincere and excellent cust Both the salesman and the manager worked with me to ensure that I could get a vehicle that was within my price range. Very sincere and excellent customer service. My family has had BMW cars for quite some time now and I truly love my car! CMC Flemington More

Helpful 0

Report | Print

Professionalism and Personal Attention I recently purchased a CPO 535i xDrive at Flemington BMW with Bill Hinton as my sales advisor. I have purchased several cars from Flemington BMW and I recently purchased a CPO 535i xDrive at Flemington BMW with Bill Hinton as my sales advisor. I have purchased several cars from Flemington BMW and continue to go back as a result of Bill's professionalism and personal attention he gives in order to make the purchase process enjoyable. He misses no details and goes well beyond the norm to ensure you are pleased and return in the future. On the management side, Ed Kiley has been nothing short of outstanding making sure I remain a loyal customer and doing all the little things for customers that make a big difference. More

Helpful 0

Report | Print

Flemington BMW Excellent service from the entire staff, especially Tom Terrill, no pressure a very comfortable experience. Tom communicated with me regularly about Excellent service from the entire staff, especially Tom Terrill, no pressure a very comfortable experience. Tom communicated with me regularly about the status of my order. He is an excellent client advisor and was a pleasure to work with. More

Helpful 0

Report | Print

An Enthiastic 30 Year Plus Customer As the President & CEO of a "high touch" boutique wealth management company, I continue to be amazed at the on-going terrific service and follow-up of As the President & CEO of a "high touch" boutique wealth management company, I continue to be amazed at the on-going terrific service and follow-up of Flemington BMW and indeed all of their associated dealerships. Greg Eckert, my sales consultant, certainly is the epitome of this terrific service for Flemington BMW. He cheerfully assisted me with my latest BMW lease. He could not have made the process of selecting, purchasing and delivering my car to my more pleasant. Super work...again! BTW, I bought my first car from Ed Kiley, the president of Flemington BMW more than 30 years ago. Thanks for the caring Ed. More

Helpful 0

Report | Print

Still simply the best Every time I walk or drive into Flemington BMW it's like coming home to a warm and familiar place you want to come back to. No dealership can make you Every time I walk or drive into Flemington BMW it's like coming home to a warm and familiar place you want to come back to. No dealership can make you feel as good about a purchase and they make it look easy. I'm sure the is a tom of effort in building this great culture. Again simply the best!!!! More

Helpful 0

Report | Print

wonderful experience Recently leased my X3 from Flemington BMW. Over the years have leased or purchased many BMW's from this dealer. My husband would never have anything Recently leased my X3 from Flemington BMW. Over the years have leased or purchased many BMW's from this dealer. My husband would never have anything to do with any other dealer. But this dealer is the exception to the rule. Honesty and Integrity is what you receive. Tom Terrill and Ed Kiley will take you thru this transaction with nothing but perfection. I feel I must mention the magnificent service department that is managed by Mike Riccardi. Mike is top notch in the service industry. Flemington BMW is like family to my family. More

Helpful 0

Report | Print

Great Experience My previous experience in purchasing a vehicle in NJ was not good and I decided to wait until I moved back out of state to purchase as I he tried mult My previous experience in purchasing a vehicle in NJ was not good and I decided to wait until I moved back out of state to purchase as I he tried multiple dealers for another purchase about a year ago. I tried this dealer and they did not disappoint. Every part of the purchase was beyond my expectation and even the follow up after the purchase. Chris and the rest of the team were great in making my purchase great. I would drive the fours back to NJ to purchase anothe car from them. Excellent decision to give them an opportunity. More

Helpful 0

Report | Print