Eddie Shine

My car was taken for an oil change on time and returned to me within the time promised. to me within the time promised. More

by Italiannanapapa Verified Customer Verified Customer

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Have always had good experiences at this dealership and continue to go to them. Purchased my current and previous vehicles from them. continue to go to them. Purchased my current and previous vehicles from them. More

by jomtoro Verified Customer Verified Customer

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Bill was great, personable, friendly, and knowledgeable. This is the 4th vehicle I’ve bought from lannan, and was as painless as the first 3. I will definitely be back to see them again. This is the 4th vehicle I’ve bought from lannan, and was as painless as the first 3. I will definitely be back to see them again. More

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I would recommend taking your money and lighting it on fire before spending a dime there. In 2016, I bought a brand new Cruze and paid cash. In 2021, I went back to buy a fully loaded 2021 blazer. I pu fire before spending a dime there. In 2016, I bought a brand new Cruze and paid cash. In 2021, I went back to buy a fully loaded 2021 blazer. I put almost 17K down. Five hours after pulling off the lot, the car started to smoke up. I took it back and they gave me the run around. They didn’t know why I was so upset. I was sobbing and they stuck me in a courtesy car and drove me to Hanscom Airforce Base and gave me a MINIVAN to drive. They ended up fixing the issue so I let it go. I’m coming up on my maintenance and was planning on bringing it in because I like my car serviced by the dealership. Lannan sent me a reminder email for my appointment. In the notes they put “LOF crazy lady who said she’d never come back”. Am I crazy for being mad that in 5 years they made almost 60,000 dollars off of me and sent me home with a defective car? Am I crazy because I’m a female and I wasn’t going to listen to their BS and demanded that they fix my car? Am I crazy because I refused to drive an old minivan when I paid for a brand new blazer and left them with a perfectly functioning 2016 car? I bet if I were my father or brother I wouldn’t be crazy. But because nobody is going to silence me and I’m a female, I’m crazy. Also, how stupid can you be to send your clients the notes about them? If you’re going to talk about someone, at least be stealth. More

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Terrible experience. Sold car after taking my deposit telling me someone came in before me and lack of commication. Worst experience ever & have been long time Chevy owner telling me someone came in before me and lack of commication. Worst experience ever & have been long time Chevy owner More

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This place is as shady as they come, everything you fear about a used car dealership is what this place represents. Dishonest, unprofessional, slow, confusing, bad value. Every interaction I had with th about a used car dealership is what this place represents. Dishonest, unprofessional, slow, confusing, bad value. Every interaction I had with them was a new level of painful. It the most frustration I have ever experienced in my life. They are a poorly run organization and you will regret the decision to even step foot on the lot. Avoid them at all costs, seriously. More

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Again and again, Still the best for service, parts, and sales. I had my 2007 Buick Lacrosse serviced for a oil change and tire rotation. while I was waiting in the showroom everybody looked very happy, com sales. I had my 2007 Buick Lacrosse serviced for a oil change and tire rotation. while I was waiting in the showroom everybody looked very happy, comfortable, and pleasant, from vendors to customer. And that how Lannan employee are professional and stress free, So bring your vehicle at Lannan no matter what make or model, they will do their take care of you !!!! Thank you again from a satisfied customer .... More

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Purchased my Equinox there and automatically went to Ed Shine even though I knew it would be a service issue......I have had a great experience each and every time I visit... Everyone there are..Courteous, Shine even though I knew it would be a service issue......I have had a great experience each and every time I visit... Everyone there are..Courteous, pleasant,always smiling when leaving say have a nice day. More

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I was looking for a used certified car in the internet (autotrader) under 15K. I notice A 2007 Buick Lacross it look in excellent condition so I went to Lannan Chevrolet to look at the car. I talk to Mike (autotrader) under 15K. I notice A 2007 Buick Lacross it look in excellent condition so I went to Lannan Chevrolet to look at the car. I talk to Mike Lannan and ED Shine about my trade and the 2007 Buick Lacross that I saw in their web sight. They told me that this car is GM certified and has been inspected by certified and trained mechanic. I also talk to Peter Fisher who was in the business office and go me finance with no problems. I bought the car the next day and the car was brand new condition. I also met Bob Fahey who is the service director of the dealership and told if any problems with car to see him in person. So that what I call Old fashion and personal service. Lannan Chevrolet will be my dealership for parts, sales, and service from present and future. Again thank you very much !!!!!! from a Buick owner.... More

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Eddie Shine was the most friendly and helpfull salesman I found in the past 30 years of purchasing veichles.There was no sales pressure just prompt and accurate feedback. Every aspect of the sale was on a t found in the past 30 years of purchasing veichles.There was no sales pressure just prompt and accurate feedback. Every aspect of the sale was on a timely manner. He went thru the veichle features and explain it all in great detail Great experience on the Silverado purchase. Will recommend his services John Figueiredo More

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