Edison DaCosta
Service Manager
Colonial West Chevrolet of Fitchburg
314 John Fitch Hwy
Fitchburg, MA 01420
155 Reviews
Write a Review155 Reviews of Edison DaCosta
April 10, 2024
The staff at colonial West treat every customer like they’re the only one, but it is a very busy dealership with top notch service and parts departments. Eight years after the purchase of my Silverado I they’re the only one, but it is a very busy dealership with top notch service and parts departments. Eight years after the purchase of my Silverado I am a very happy customer. Keep up the great work and customers like me will keep coming back! More
Other Employees Tagged: Tania Audet, Christopher Taylor
March 26, 2024
Edison was great i called him and told him what the problem with my vehicle was and he had me scheduled for service right away, they gave me a loner vehicle while mine was being serviced and i had my c problem with my vehicle was and he had me scheduled for service right away, they gave me a loner vehicle while mine was being serviced and i had my car back within one day. Great service as usual. More
Other Employees Tagged: Tania Audet, Jeff Chandler , Tom Tolson
February 16, 2024
I was leaving for a road trip to Florida. Jackie got me right in for an oil change and complete vehicle check. Great service as always. Jackie got me right in for an oil change and complete vehicle check. Great service as always. More
Other Employees Tagged: John Lane, Tania Audet, Jacqueline Quinlan , Shelley Dupre
February 13, 2024
Vinnie and everyone at colonial west Chevrolet was a great experience, simple and easy! Big time recommend buying from! great experience, simple and easy! Big time recommend buying from! More
Other Employees Tagged: Geno Neagle, Christopher Taylor, Vincent Locher, Carlos Silvera, Jacqueline Quinlan, Jeff Chandler
February 02, 2024
It took awhile to figure it out. The three time the replace the ignition. Everything is working good now. The three time the replace the ignition. Everything is working good now. More
Other Employees Tagged: Christopher Taylor, Angie Misner, Jacqueline Quinlan , Shelley Dupre
January 30, 2024
Needed ladder racks installed on a recently purchased Chevy KUV Van, Shelley was very pleasant and extremely helpful in scheduling the install in a timely manner and getting our company the van back into Chevy KUV Van, Shelley was very pleasant and extremely helpful in scheduling the install in a timely manner and getting our company the van back into service with limited down time. More
Other Employees Tagged: Shelley Dupre
January 29, 2024
I decided to get my 2024 sticker at the dealership this year and when I arrived, drove up to the garage door near the Inspection Sticker sign and waited (this is what is typically done at other inspection year and when I arrived, drove up to the garage door near the Inspection Sticker sign and waited (this is what is typically done at other inspection stations). When the door opened and a truck came out I drove in, much to the surprise of one of the techs that entered from the Service Desk. He kindly and graciously explained that their procedure requires that I park the car and enter through the Service Department just as I would for appointments. OOPS! No matter; he said he would take care of it, sent me to the customer service area and in about 30 minutes my car was ready (and it passed!). I've never been disappointed with the service or the staff here and appreciate the peace of mind that I get when I bring my car to them. I also feel comfortable knowing that many if not all of the service staff have been there the entire time that I've owned my vehicle which tells me that the company is doing right by their employees too. Thank you! More
Other Employees Tagged: Christopher Taylor
January 29, 2024
The work was done quickly and it was done well. However 94.00 for an oil change is not ideal. However we are paying more for everything these days. They need a bigger waiting room because an oil ch However 94.00 for an oil change is not ideal. However we are paying more for everything these days. They need a bigger waiting room because an oil change is an hour wait, seats are taken up quick. Overall a pleasant experience. More
Other Employees Tagged: Christopher Taylor, Angie Misner, Jacqueline Quinlan , Shelley Dupre
January 29, 2024
Last weekend I had my rear glass shatter from the cold air. Colonial West Service department towed my vehicle to the shop, ordered the new glass and had it replaced the very next day. As always very accom air. Colonial West Service department towed my vehicle to the shop, ordered the new glass and had it replaced the very next day. As always very accommodating service! More
Other Employees Tagged: John Lane, Tania Audet, Christopher Taylor, Jacqueline Quinlan , Shelley Dupre