"New Vehicle Purchase"
I knew the vehicle I wanted was on the show room floor I called ahead to let them know I was on my way and wanted a test drive, upon arriving I was greeted by Ed Murdoch who was very polite and professional and asked if he could help me I told him why I was there and he helped me from that moment on explained all the workings on the truck since it was newer than mine it had more electronics and more features he explained all these to me and Ed was very knowledgeable about the truck answered every question I had. I drove the truck loved it of course came back traded my truck in and the between Ed Murdoch, Roger Evans, and the owner of Boyd Automotive Les Boyd we came to a agreement on a price that was great and everyone involved was so professional and understanding, Ed Murdoch is a passionate person and will do everything he to get you the best deal, Ed thanks again for all you do!
Ed was great. It would make the customer feel better & it would represent Boyd in a positive light if a purchased vehicle were clean & detailed inside & out.
That is not the case with the Colorado that I’m purchasing.
I told you that I had my own financing. You ran a credit
check on me without my permission! I did sign the form after the fact so as not to create any unpleasantness.
"Great Experience "
We had an outstanding experience purchasing a vehicle from Boyd. Our first contact was with Ed. He was very knowledgeable about the vehicle and able to answer our questions. His main goal was to help us find a vehicle we would enjoy and that would meet our needs. He talked with us about the lifetime warranty which confirmed that Boyd was the dealership for us. On our visits we have witnessed other team members working well together and supporting one another to assure things were done to benefit the customer.
"Great service "
Made the experience of buying very easy and dropped the truck off at my work. Ed was great and very responsive. Warranty offer is excellent. Y
"2020 Tahoe "
Ed Murdoch. Easy going no pressure sales. Full disclosure. Shannon in finance, was outstanding.
Cam, you have a great team. Keep up the good work.
"Best car purchase ever"
I've bought many cars over the past 30 or so years. My experience with Ed Murdoch at Boyd Chevrolet Cadillac Buick was the best and easiest of them all. I got a great car for a great price and actually received a fair value for my trade. And there was no "sales manager dance" as I like to call it. From start to finish, Ed was honest and up front about everything and I couldn't be happier. I highly recommend Boyd.
"Great place - even under pressure of needing a different car"
Came to Boyd to look at an issue my CTS V developed while vacationing in the NC Mountains. Service was very good and professional - however my 8 year old car needed more work than what I wanted to put into it - Ed Murdock is sales showed us a Cadillac Certified CT6 that really hooked us - a couple hours later we drove back to the mountains in a wonderful 'new' car! The staff was proficient, friendly, and showed great interest in helping us. And we got a car we love.
"No pressure "
Great experience. Ed was knowledgeable and accommodating and got us exactly what we wanted with all discounts available. It was worth the drive to Hendersonville.
Other Employees Tagged:
, The Chevy Bolt mechanic whose name I cannot recall.
"Bought a new truck"
Worked with Ed to trade in my 2011 Silverado to purchase a new 2019. Ed was professional the entire time and stuck with me to close the deal.
"Fantastic customer service"
Saw the new warranty forever signs and talked to Ed Murdoch about trading in my vehicles to get a new vehicle that included this warranty. Ed walked me through the models and ones that might interest me. Over the next two weeks stopped by and looked at different models and did some test drives. Ed never pushed me or tried to lead me to something that I wasn't interested in. After the two weeks of test drives and research settled on one and set an appointment up with Ed and less than 3 hours was driving home in my new vehicle. The whole process was very painless and moved along very well even though there were quite a few customers in the showroom. Will definitely come back in the future for any new vehicle.