Efren Gonzalez-Aguayo
Efren Gonzalez-Aguayo at Lithia Hyundai of Reno
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Efren Gonzalez-Aguayo | Page 3

"Fresh Start" Challenged Credit Specialist / 800BadCredit.com Loan Specialist

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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4.8
55 Reviews

Se habla español. ¿Tiene un buen trabajo y no tiene crédito pero quiere o necesita un automóvil? ¡Soy tu hombre! ¿No tienes un número de seguro social pero tienes ITIN? ¡Soy tu hombre!

Dealership Experience

3 yrs, 4 mos

Industry Experience

20 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.8

55 Reviews

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55 Reviews of Efren Gonzalez-Aguayo

March 19, 2023

Dealership Rating
Employee Rating

first dealership i’ve ever purchased a car from, it was easy and quick and they were all very helpful ! More

by courtneyrbaxter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, David Lennox

Mar 20, 2023

Lithia Hyundai of Reno responded

It was a pleasure to work with you, Courtney! Thanks for choosing Lithia Hyundai of Reno for your first dealership experience!

January 24, 2023

Dealership Rating
Employee Rating

The service center is awesome. I’d recommend Mishawn or Lance. Great people and great service. More

by JR 13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Clunie, Lance Smith, Scott Robert, Drea McGiffin, Dan Dunham , Matt Ashton, Tabatha Culver, Bryan Ogg, Christopher Osorio

Jan 25, 2023

Lithia Hyundai of Reno responded

We really appreciate that! Thanks for being a valued customer here at Lithia Hyundai of Reno!

December 07, 2022

Dealership Rating
Employee Rating

Efran Gonzalez and the whole Hyundai crew are always so warm and welcoming here with me. Every experience I've had with you all have been so comfortable and nice! Thank you for your kindness and patience w More

by Maria Robles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Mazzone , Christopher Osorio, Tom Cheers

Dec 08, 2022

Lithia Hyundai of Reno responded

We truly appreciate the kind words, Maria! Know that the feeling is mutual and we wish you all the best this holiday season from Lithia Hyundai of Reno!

December 03, 2022

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Employee Rating

Very professional dealership I enjoy working with Kirby in Sales Mountain service Steve the death person, Tom, the sales manager, great team great people thank you More

by ARTSGALAXIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 05, 2022

Lithia Hyundai of Reno responded

Thanks for the great review! It's our pleasure to assist you at Lithia Hyundai of Reno. See you again soon!

November 20, 2022

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The workers are very friendly and they take good care of you and help you in what you need More

by BALDOMEROLAWAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Bragg

Nov 21, 2022

Lithia Hyundai of Reno responded

It's our pleasure to make sure you are taken care of here at Lithia Hyundai of Reno! Thanks for stopping by and let us know if you need anything else!

November 16, 2022

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I've purchased two vehicles from Lithia and have excellent service from everyone.ive dealt with. More

by FANOFTVLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clark , Desmond Carolino

Nov 17, 2022

Lithia Hyundai of Reno responded

Thanks for being a valued customer at Lithia Hyundai of Reno! We're always happy to assist you!

November 01, 2022

Dealership Rating
Employee Rating

Due to a miscommunication between departments, I was treated as though I falsified my application and received rude messages, typed in all caps, suggesting I lied about my employment information. Everyo More

by kkaf
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Michael Costello

Nov 03, 2022

Lithia Hyundai of Reno responded

Hello, I apologize for the miscommunication and would like to speak with you about this in further detail. Please contact me directly at the number below when you are available, thanks. Scott Robert 775-682-3352 Customer Relations Manager

October 12, 2022

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Employee Rating

We are so pleased with the service we have received here. Our salesman Efren has gone way beyond in helping us with this sale. He is courteous and so knowledgeable. I give him 5 stars. He is the best. I More

by jpeterpo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Leveille

Oct 12, 2022

Lithia Hyundai of Reno responded

That's so wonderful to hear! We're thrilled your car buying experience was knowledgeable and enjoyable. Come visit us again at Lithia Hyundai of Reno any time!

Oct 16, 2022

jpeterpo responded

We are so pleased with the purchase of our new Hyundai Elantra. Our salesman Efren Agustin was so courteous and knowledgeable in answering all of our questions. When Efren took us out for a drive, we knew this car was for us. We were so elated that our Hyundai Elantra was available immediately in the color we wanted in the 2023 model, and we didn’t have to wait months for it. The F&I manager, David Lennox worked with us in getting the best financing available and most comfortable for us. Efren even delivered our car to our home at our request. We give 5 stars to this Hyundai dealership, and to our salesman Efren Agustin, and the F&I manager David Lennox

September 17, 2022

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Employee Rating

Car salesmen are pushy and they never leave you also be. The one who sold me my car was sending me winky faces over text until my husband asked him to stop. Now we’re not receiving the floor mats we were pr More

by Abbottcatelynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2022

Lithia Hyundai of Reno responded

Catelynn, please accept my apology for your less than stellar experience. The floor mats have been ordered and Efren has expressed he’s more than happy to install them for you at your home, office, or here at the dealership. If there is anything else we can help with, please feel free to reach out to me directly so that I can address the issues properly, thank you. Scott Robert 775-682-3352 Customer Relations Manager

September 01, 2022

Dealership Rating
Employee Rating

Friendly and knowledgeable staff. Had a wonderful experience and was kept informed of every step. More

by raighne518
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Lennox, Mathew Reed

Sep 02, 2022

Lithia Hyundai of Reno responded

Thanks for the 5-star review! We're so happy to hear your visit was friendly and knowledgeable. Hope to see you again soon at Lithia Hyundai of Reno!

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