"Very happy costumer"
- Anita M
I would strongly recommend Heritage Toyota. The service that they offer is above and beyond. Fantastic customer service. This is my second vehicle from Heritage Toyota. Eleni, worked with me over the phone through multiple conversations. Listened to what I had to say, and offered many options until there was one that worked for me. Met in person on a Saturday, and went home with a new to me Camry. Travis explained the warranty that came with my certified pre-owned vehicle, in a way that understandable. If you have not talked with a saleperson, I would strongly suggest you do. Well worth every moment. Thank you for treating me as a person and not just another sale.
"Felt like part of the family"
This is the 2nd Toyota where Eleni has worked with us. She is there when you walk in the door, when you drive off the lot and always follows up to make sure you are happy. She took the time to find the exact interior and exterior colors that I wanted. She is so full of energy :)
Christine worked her magic to make financing a breeze, making sure we had the best loan possible. She explained everything thoroughly, taking her time to explain any questions we had as far as warranty and roadside assistance.
We will be back when we are ready for another purchase!
Thank you so much Eleni and Christine!!
- Giang Pham
they made a good price and worked hard to deal with the customer until got the best deal. just come, test drive and bring it to home
"Outstanding Customer Service"
I recently moved to the area from the Upper Valley. I went to Heritage Toyota for maintenance and questions about my lease on my 2016 4Runner. Every person I came in contact with at Heritage Toyota was impressive. From Tom Kulhowvick in the service department, Eleni Floyd in sales, Megan Terry sales manager to Christine Donahue finance manager; I was treated professionally and with courtesy, and I never felt pressured in my decision making. I will be a lifelong customer!
"Third time's a charm!"
I'm on my third Tacoma lease with ELENI and so far this one is my favorite. The features on this one are just perfect for me. ELENI is wonderful to deal with and very friendly.
Just leased a new 2017 RAV4 through Eleni. This is our second RAV lease from her. Eleni is very friendly and helpful. She'll work to make you happy and the deal work for you. Nick was great explaining all the paperwork. My only complaint is that it takes so long to complete everything.
Other Employees Tagged:
"Successful lease with negative equity"
Went in with a challenging negative equity deal for a lease. The team was able to make mybpaykent manageable, even when at first it didn't seem possible. No unnecessary wheeling and dealing, just if we can get it to this price, will you sign today. They got it to that price. Proud leasee of a 2017 RAV4. Would go there again for sure. One of the easiest dealer transactions I've ever had.
"leasing a car"
I worked with Eleni when I first leased a Corolla three years ago and was delighted to work with her again. She is very friendly and respectful of my needs. She is patient in answering my questions and making sure I understand before we move on. I felt very comfortable working with her on my own and knew that she would work with me to find what was best for me. I look forward to working with her again.
Other Employees Tagged:
"Friendly staff, aggressive deals"
- Jerry W
Eleni was great as always.
Superior service and easy deals.
Was very easy to work with and flexible as always. This is our 5th vehicle purchase
"This group is like family!!"
- Leslie & Kathleen Langlais
My husband and I ,being retired, decided to purchase a used vehicle for the first time in many years. After a week, we were very unhappy with our choice since the car was so much smaller than what we were used to driving. We had purchased at least 5 Rav 4's from this dealership and a couple camrys over the years. This car was a corolla and was too "tight" for the two of us!! Our favorite sales consultant there is Elani Floyd and Megan is the floor manager. They were both more than understanding and helped us renegotiate into a 2017 Camry, which is wonderful!! Handles great, uses less gas than the Rav and we're sure this one is a keeper for years to come. Our heartfelt thanks to Dave Macavern, Elani, and Megan for once again being sure your customers are the happiest people in Vermont!!