- Love my car!
Over the years, my family bought at least four vehicles from Heritage Toyota, for good reason. In part, Eleni Floyd, one of their sales people instills a feeling of trust in the quality of their vehicles and the price. She described her motto as wanting to be as straight forward and truthful as she can be to foster positive relationships so people will return in the future. Clearly, her approach is working! She is excellent!
Another thing I must mention is that I went into the dealership with three children under the age of seven (Yes, I know I'm crazy!) The staff was awesome and tolerated kids running around the show room, letting loose their balloons, and animated "talking" for several hours. They never showed frustration and tried to accommodate as best they could. It was greatly appreciated!
"Heritage Toyota "
- Kristen Ellwood
I went to Heritage looking for a car to lease after my Dodge had some electrical problems. The saleswoman, Eleni, was very helpful and knowledgeable. She worked within my budget to find a car that suited my needs. She leased me a car that was exactly what I was looking for and did not try to lease me a car that was more than I needed. She was very respectful of my budget. Would definitely recommend her services.
"Outstanding job "
- laduc, michael456
An outstanding job was performed by all the employees we met. Love doing business with Heritage Toyota and love our new 4runner. Do recommend this dealership to many of our friends.
Other Employees Tagged:
"Fool me once..."
The car that you sold us had and still has issues that should have been taken care of prior to the sale of my car. Some of the major problems that I have endured after I purchased the car from you are: problems with the braking system, bumper, steering/tire vibration, and transmission. Toyota guarantees that all pre-owned cars are inspected from top to bottom and any problems are fixed before the sale. Refer to the Toyota Certified Used Vehicles program (around since 1996) and the 160-Point Quality Assurance Inspection. Was the 160-Point Quality Assurance Inspection (guaranteed by Toyota) even done on my car? A proper and thorough inspection prior to the sale would have taken care of all the issues that I’ve endured.
You have been in this business since 1993, so I find it hard to believe that you didn’t have an idea that things were wrong with our Certified Used car. You assured us that the car was in good condition. If you were not so sure, you should have been able to rely on your team there at Heritage. Was my car roadworthy???
Trusting you has caused me to lose thousands of dollars. Enjoy your commission at my expense.
The Service Team is always helpful. As soon as you enter the facility they take care to make sure they understand the service you require. I appreciate having the alignment checked each time I go, it sure has saved on tires and mileage!
"Amazing! Over the top dealership."
The minute I walked thru the door I was greeted by someone who offered to help me and offered me coffee which was very nice. My sales person Eleni Floyd goes out of her way to make my new purchase as smooth and easy as possible and very enjoyable. Jason was also very nice and professional doing my first set of paperwork...sorry Jason just couldn't live with the blue tacoma. Nick did a great job with my final financing even with a glitch he pulled it off nicely. Lastly Conor for making sure I was totally happy with my purchase experience and thanked me for my repeated business. Oh and Adam for explaining all the new electronic features in my new vehicle which can be very overwhelming. He was so patient and answered all my question. Thank you Heritage for your amazing service and employees. You really go above and beyond with your excellent service and make a customer really feel important. Your the best Heritage! Happy Holidays to you all! I hope I got all the right employees name correct. If not you known who you are.
- Tundra Pro
Extremely easy purchase start to finish. I like that everybody works as a team to make sure things go quickly and smoothly. Would recommend highly to all my friends
- Crazy Larry
I've always been very satisfied with doing business with Heritage that's why I keep going back. I have also referred friends to them and they have become customers of Heritage.
Other Employees Tagged:
"Eleni is just beyond words!"
Eleni Floyd made me feel buying a car is a bliss! She is just the most respectful person you could imagine to deal with! It felt like in the 5 star hotel - my needs were answered even before I had a chance to ask! Way to go Eleni you are the STAR of this place!
These people are the best. They are honest and treat you with the upmost respect. I buy all of my vehicles here and there is no need to shop else where. I will drive an hour and a half just to do business with Heritage, Jeff and Eleni. I highly recommend doing business here.
Other Employees Tagged: