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Bates Nissan

Killeen, TX

4.6
1,351 Reviews
Call Dealership (254) 699-7181

5501 E Central Texas Expressway

Killeen, TX

76543

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1,351 Reviews of Bates Nissan

January 25, 2024

The appointment went as scheduled and I was out of there on time from the oil change. More

by sullingerjohn9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Report | Print
Jan 26, 2024 -

Bates Nissan responded

Sullingerjohn9, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bates Nissan, Inc.!

Helpful
January 25, 2024

Very professional and efficient. He does not waste time and keeps you well informed. Everything is done correctly the first time More

by Sillap1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Miller, Marshall Egson
Report | Print
Jan 26, 2024 -

Bates Nissan responded

Sillap1, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Helpful
January 25, 2024

Excellent and professional service. Clean and beautiful facility. Friendly and helpful staff. I recommend this facility. More

by CHERYL.ETSITTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Report | Print
Jan 26, 2024 -

Bates Nissan responded

Hi Cheryl.etsitty, thank you for taking the time to leave a review for us at Bates Nissan, Inc.. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Helpful
January 25, 2024

Great attention absolutely knowledge what to do the video checking your car car is the best More

by Frank.yepez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
Jan 26, 2024 -

Bates Nissan responded

Frank.yepez, we're happy you found our staff to be so supportive during your experience here at Bates Nissan, Inc.. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bates Nissan, Inc.!

Helpful
January 23, 2024

Austin has waited on me before and has always been very polite and knowledgeable. Always look forward to seeing him. More

by Kitt752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Miller, Marshall Egson
Report | Print
Jan 25, 2024 -

Bates Nissan responded

Kitt752, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bates Nissan, Inc.!

Helpful
January 23, 2024

Service department was very polite, professional, very helpful and work was completed in a timely manner. More

by Carjs7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Report | Print
Jan 25, 2024 -

Bates Nissan responded

Hi Carjs7, thank you for taking the time to leave a review for us at Bates Nissan, Inc.. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Helpful
January 22, 2024

Took care of some of my issues in a timely manner. Tyler was very knowledgeable. More

by MARON.SAMUEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Jan 24, 2024 -

Bates Nissan responded

Maron.samuel, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Helpful
January 19, 2024

everyone was very helpful in helping me find a new car. they knew exactly what i was looking for More

by REEM ABDELAZEEM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Divina, Clay O'Dell
Report | Print
Jan 23, 2024 -

Bates Nissan responded

Reem Abdelazeem, we're happy you found our staff to be so supportive during your experience here at Bates Nissan, Inc.. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Helpful
January 18, 2024

They were very professional, treated me with respect, and welcomed me with open arms. Love the way they handle business. They kept me informed. I love how I was able to watch the inspection through video. I More

by Becomingthepoullards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Austin Miller, Marshall Egson
Report | Print
Jan 23, 2024 -

Bates Nissan responded

Becomingthepoullards, we're happy you found our staff to be so supportive during your experience here at Bates Nissan, Inc.. Reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Helpful
January 18, 2024

Again, the Bates crew all pitched in to quickly, efficiently and cheerfully find me and complete the best deal i needed. More

by tjenkerson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon "Red". , Joshua "Josh" Snyder
Report | Print
Jan 23, 2024 -

Bates Nissan responded

Hi Tjenkerson, thank you for taking the time to leave a review for us at Bates Nissan, Inc.. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Helpful
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