"Caleb came out to help me right before closing. Showed me..."
Caleb came out to help me right before closing. Showed me the truck and was very nice to my family. Took me a day to make up my mind. Kia country has been in contact to insure everything is in proper order.
"Words can not express my gratitude for Steve Applebaum..."
- Mon'e Williams
Words can not express my gratitude for Steve Applebaum (GM) and the staff at KIA Country of Charleston. Too make a long story , Medium length My Mom Lives in North Charleston, SC and I reside in Georgia. My Mom was recently involved in a head on collision and her vehicle was a total loss. I started searching for a replacement vehicle for her. I found a few vehicles that she was interested in on Kia Country of Charleston's website and contacted them to discuss her situation. My Mom needed a car immediately and could not wait two weeks for me to get there. I initially spoke with Steve and he set me up with the sales associate Jordan Reaves. After finalizing price and additional add on (i.e. Maintenance agreement , additional floor mats etc.) we were ready to buy a beautiful, Certified Kia Sportage. Even though we found the vehicle, Our conundrum was not over just yet, my mom had no way to get there, to test drive, sign paper work or anything. I suggested she take a lyft or uber, you would have thought I was speaking a different language, lol. My mom is not tech savvy at all. Considering the situation, Joran (The sales associate) was so kind and volunteered to pick my mother up , let her test drive the vehicle, swing by her bank pick up a certified check and bring her back to the dealership to sign her paperwork. When she arrived at Kia Country she was very comfortable, She said Steve , Jordan and all the staff was Great to work with and very knowledgeable. She couldn't be happier with her purchase. I have done business with them in the past and I knew they would take good care of her, However it is still nerve wreaking trying to help your mom when you live in a different state and to trust that people will not try to take advantage of her. I am so thankful for all that you guys did for my family, You guys will forever be our go to dealership because you can truly see that Kia country of Charleston goes above and beyond for their customers and are the epitome of excellent service. Thank you, Thank You, Thank You, I would give you all 10 stars if I could. -Mon'e Williams, Hampton, GA.
"Elijah Tucker is very friendly, professional,..."
Elijah Tucker is very friendly, professional, knowledgeable, helpful and trustworthy. He makes purchasing a vehicle extremely easy and stress free. His customer service is excellent! He goes above and beyond to make sure that you get the right vehicle at a great price.
"Elijah was a great asset in helping me purchase my new..."
Elijah was a great asset in helping me purchase my new vehicle. He was able to make it a very easy and fair process for myself being a first time car buyer.
"I would like to thank Elijah Tucker on helping me out..."
I would like to thank Elijah Tucker on helping me out with getting my brakes service. Also their was a recall for the steering knuckle , also I would like to thanks to everyone in the service departments !
"Everyone at Kia Country of Charleston did a great job..."
Everyone at Kia Country of Charleston did a great job making my purchase of a new 2021 Kia Soul S a pleasurable experience.
"He was very professional and very helpful and honest ,..."
He was very professional and very helpful and honest , loved his service he gave ! Great salesman . I will be referring him to a friend asap
"Fun and easy way to shop trustworthy cars! The test drive..."
Fun and easy way to shop trustworthy cars! The test drive was the best part. Maybe some snacks for the guests would be a good idea.
"The Best Experience EVER!!From the beginning to the end..."
The Best Experience EVER!!
From the beginning to the end of the process had been the BEST customer service I have EVER received while purchasing a new vehicle! My salesman Elijah was absolutely fantastic, patient and understanding through the process while locating the exact vehicle that I wanted and a BIG SHOUTOUT goes to The Sales Manager Adam Richey is helping get me where I wanted to be as far as payment and going above and beyond in locating and delivering my vehicle to me. They have just earned a customer for life!
"I cannot speak more highly of the staff and my experience..."
I cannot speak more highly of the staff and my experience at Kia Country of Charleston. I had been looking to lease a hybrid SUV or Crossover, and they worked to get one delivered for me which was a difficult task since these vehicles are in high demand, but they did it! DJ helped me over the phone and set me up with a test drive. He was courteous and respectful every time I had the pleasure of speaking with him. Zola explained every last detail about finances and answered all of my questions. I had a poor experience with my previously leased vehicle and the dealership, so she took the time to truly explain all of the nuances that come with leasing a car that the previous dealership I worked with did not do. The real star of my leasing experience, though, had to be Elijah. He truly went above and beyond what is expected of the typical care salesman. He never made me feel any pressure and showed me all the features I could expect to get from the vehicle I was looking to lease in great detail. He patiently answered all my questions, guided me during the test drive, and helped me set up my car after the lease was completed. He even went back and forth with finance for me every time I requested a different quote or had a question about the lease contract. He made this process as easy as possible. I did not feel a bit of stress during this whole process of leasing a vehicle in large part to his guidance and support. If you go to Kia Country of Charleston to purchase or lease a vehicle, I highly recommend you ask for Elijah Tucker. I cannot recommend this dealership, and it's staff enough. They are truly gems in the car buying, leasing, and servicing industry.