Ellen Tardiff

This dealership has the worst service. I purchased a 2020 Genesis G80 and routinely have problems getting my car serviced. They do not follow scheduled reservations booked using the Genesis App or the 2020 Genesis G80 and routinely have problems getting my car serviced. They do not follow scheduled reservations booked using the Genesis App or the dealership website. I have waited for my vehicle to be picked up several times, and they didn't show up to service my vehicle or inform me that there was an issue with my confirmed reservation. To make matters worse, when I brought my vehicle to the service department for a leaking tire, I spent two days and 5 hours waiting in the lobby to learn that my tire still leaks. I've spent more time in the dealership lobby waiting for my car than I have anywhere outside of my home for the last 9 months. At this point, I am not sure that the car is worth the trouble. More

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Did warranty work. Staff was helpful, supportive and up front about any issues. Kept the car an extra day to insure it was working properly. Building well maintained for the current health crisis. Good front about any issues. Kept the car an extra day to insure it was working properly. Building well maintained for the current health crisis. Good Job! Would have been five stars but out of loaner cars, had to rent, which was still handled easily. Thanks! More

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Don't do it don't go! worst car buying experience ever. Lied about the price of the SUV car was demo lost my warranty Lied about the price of the SUV car was demo lost my warranty More

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Excellent customer service My service is was perfect timing. I hope Hyundai package the service. For example, if I come in for 30,000 mile service all of the work should be pa My service is was perfect timing. I hope Hyundai package the service. For example, if I come in for 30,000 mile service all of the work should be package for one price. Just a suggestion. More

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Ellen in service is awesome Ellen in-service is awesome. She made sure I had everything I need for my car she made sure I understand everything I was getting. She very polite an Ellen in-service is awesome. She made sure I had everything I need for my car she made sure I understand everything I was getting. She very polite and professional. More

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