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Enrique Velez
Enrique Velez at Walter's Mercedes-Benz of Riverside

Enrique Velez

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
48 Reviews
5.0

48 Reviews

Write a Review

48 Reviews of Enrique Velez

January 06, 2024

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Enrique took good care of my service from the beginning till end he’s a good worker More

by Jessfablashes
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Jan 08, 2024

Walter's Mercedes-Benz of Riverside responded

Jess, Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Enrique's efforts could meet your satisfaction! We are thrilled to know that he took good care of you from beginning to end. If you every have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 25, 2023

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Enrique was very helpful and did a good job. The headlight is much better now More

by Kisong
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Yes
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Dec 28, 2023

Walter's Mercedes-Benz of Riverside responded

Kisong, Thank you very much for leaving Enrique this terrific review! We are glad to hear that Enrique took great care of you and your automotive needs. We are happy to know that he was very helpful and did a good job fixing your headlight. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 25, 2023

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Service was very good. Car headlight is working great. Enrique was very helpful. Would recommend More

by Kisong
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Yes
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Dec 28, 2023

Walter's Mercedes-Benz of Riverside responded

Kisong, Thank you very much for leaving Enrique this terrific review! We are glad to hear that Enrique took great care of you and your automotive needs. We are happy to know that he was very helpful and did a good job fixing your headlight. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 09, 2023

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Enrique Velez, was very efficient & provided top excellent service. He always kept me updated on the status of my vehicle. More

by Mayra81v
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Yes
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Nov 09, 2023

Walter's Mercedes-Benz of Riverside responded

Mayra, Thank you so much for leaving Enrique this 5-star review! We are glad to hear that Enrique took great care of you and your automotive needs. We are pleased to know that he kept you updated on your vehicle while it was being serviced. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 02, 2023

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Brandon oversaw to all my questions and concerns with excellency! In picking my car up and settling everything with Enrique it was Great! Thank you More

by sunnyLu
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Monaco

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Nov 03, 2023

Walter's Mercedes-Benz of Riverside responded

SunnyLu, Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Brandon's and Enrique's efforts could meet your satisfaction! We are thrilled to hear that they answered all of your questions with excellency. We hope to see you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 01, 2023

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This was my first visit to this dealership for standard service and for which the cost was too high. I will not be returning to the dealership for this reason. All of the people I had an interaction with More

by 2timdonahue
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Yes
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October 18, 2023

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This was my first time to come to Walter’s Mercedes for service on my C300.. The service advisor Enrique Velez was very helpful in explaining the A service my car required. The work was done in a little ov More

by tlrogers25590
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Oct 19, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving Enrique this outstanding review! We are glad to hear that Enrique took outstanding care of you and could provide you with thorough and efficient service. We are delighted to know that he was very helpful in explaining the service your Mercedes-Benz C300 needed. We hope to see you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 26, 2023

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On the way to an appointment and the 12v Battery failed They fixed it right away and sent me on my way. More

by Larry Henley
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Yes
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Sep 27, 2023

Walter's Mercedes-Benz of Riverside responded

Larry, Thank you so much for leaving us this 5 star review! We are glad to hear our team took great care of you and your automotive needs. We are pleased to hear they fixed it right away and sent you on your way. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 25, 2023

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The dealership is always super clean the employees are friendly and great you with a smile.. More

by GLC
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Sep 26, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving us this 5 star review! We are glad to hear that you had a great experience here with us at Walter's Mercedes-Benz of Riverside. Our guests satisfaction is our utmost priority here. We are pleased to hear that everyone is so friendly to you and greets you with a smile. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 17, 2023

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I’m a repeat customer . I have purchased four Mercedes and one Audi . Your reps are always courteous, knowledgeable and patient. Thank you. More

by staff
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Recommend Dealer
Yes

Other Employees Tagged: Ashley in sales

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Sep 18, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for this positive review! Your safety and satisfaction are of the utmost importance to us here at Mercedes-Benz of Riverside, and we are glad that our team consistently takes great care of you. We greatly appreciate your continued business with us we hope to continue serving you and your automotive needs for many years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Erwin Artacho - General Manager

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