"Great Experience "
- Nancy P.
Great experience; staff are friendly and professional. Our sales person Maria was wonderful. We didn’t feel pressured and she was great answering our questions.
"Amazing Experience "
We had an amazing experience buying our first Lexus from Lexus of Wayzata. Christian was very attentive answering all our questions and putting our minds at ease. If he didn’t know something he was quick to find an answer to us. All and all it was a smooth experience. Thank you to everyone who helped us along the way to make our decision. It is nice to to see a great team at work.
"Stumbled over a great Car"
Came to have my ES350 serviced and stumbled across this low mileage RX350L on the showroom floor. Since my wife had her Toyota Lease expiring soon, we bought the Lexus and turned in the Toyota Avalon a month early. Our salesman handled it all in a couple hours. Timely, easy, professional transaction.
"very knowledgeable and helpful"
- Toan Phan
very knowledgeable about new cars and new technologies and very helpful, try to explain new technologies and help walk through the new car, also very friendly
"Outstanding in every respect "
- Military Officer & Wife
We were very pleased with the professionalism, courtesy, and extensive product knowledge of Ben Meyer, Dave Skeens and Stacy Kritsas (managers), and Eric Baumann.
The dealership has extensive inventory, and is very price competitive. Service has proven to be both dependable and reasonable.
Becky Stenson (finance) and Heather Moore (reception) made us feel more like family than customers.
We strongly recommend Lexus of Wayzata if you are considering the purchase of a new or used vehicle.
"Professionals who work with you for your benefit"
- Jay & Janet
The professionals we have worked with at Lexus have always been generous to help us acquire the best vehicle, perfect for our needs, while never pushing us beyond our comfort zone. They are confident in their product and service and quietly guide us to purchasing the right vehicle at the right price.
"Above and beyond!"
Such a great buying experience. Joe helped me find the exact car I wanted, researched the options and followed up with me. After closing the sale, Eric, their tech specialist made sure I knew how to use all the features. Highly recommend Lexus of Wayzata. (side note: I declined the extra windshield, paint and tire protections, glad I did.)
"Excellent service "
I just got my second Lexus and the service has always been excellent. There is no pressure to buy and if you so there is no pressure to add on packages. However, they take time and explain all options to you. I have been looking for this vehicle for a long time and once they found exactly what I wanted I had it in my garage the NEXT DAY! And that was with adding the auto start after purchase. The service you get here can’t be beat! Thank you to John Mac, John C, and Eric!!!!!
"Over-the-top customer service!"
I just leased my second IS300 with help from Jamie Shapiro. He listened to and understood my concerns and worked with his team to ensure that I would be able to get my favorite car again!! Then Danny Hoang showed me all of the new features in my car and made sure that I understood how to use all that I consider to be the most important to me. He also explained that I could come into the Admin department at any time if I needed help with any of the features. Becky Stenson made the lease paperwork a breeze, She explained everything so it was very easy to understand.
I want to mention Eric Baumann as well. Even tho he didn't work with me on this lease, he worked with me on my previous IS300 lease. His explanations of the features of the car is what helped make my decision to lease another IS300 very easy!
I will continue to use Lexus of Wayzata because their customer service is top notch! I have referred friends to the dealership and their experience has been exactly the same as mine. I will continue to refer anyone and will strongly suggest they work with Jamie, Danny & Becky!
The customer service is excellent and efficient.I would recommend Gerald and dealership.Great selection of vehicles.The facility is well kept and immaculate, wonderful lounge area.