Eric Chavez | Page 6
Service Advisor
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
2473 Pleasant Hill Rd
Duluth, GA 30096
448 Reviews
Write a Review448 Reviews of Eric Chavez
April 30, 2022
Great customer service and always helpful. I would highly recommend buying your next vehicle here. I would highly recommend buying your next vehicle here. More
Other Employees Tagged: Steve Ostrovich, Sharon Hester, Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Bobby Reese, Montae Williams, Ashton Faircloth
April 30, 2022
Took our Jeep in for service. Got a quote with work that overlapped and asked the service rep if there was a reduction in price due to over lapping labor. Stated no that that was Got a quote with work that overlapped and asked the service rep if there was a reduction in price due to over lapping labor. Stated no that that was the service. Ask to speak to a manager, that was Friday( Eric, rep for car was out sick when calling in) stated I would receive a call. Never received a call from manager to this day ( week and a half later now). Called in a second time and second service guy understood the overlapping labor. Also asked him if the manager could call ( still no call). Received an auto email to trade car in. Went in on the 21st and walked the lot. Not one sales person came to the lot to great us. When walking in two sales people looked up and then walked outside. Asked for help. Gentleman walked out and came back in then finally grabbed Janice( Janice was awesome and tried to help). After looking at number and going home, Janice reached out and continued to follow up. Due to the bad experience with sales for the second time. We went to another dealership and bought a car for the second time. Eric in service and janice in sales are the only two people that tried to help us. The rest of the staff needs to be completely trained on how to handle customers. Along with your managers not reaching out to customers. More
Other Employees Tagged: Steve Ostrovich, Erick Nunez, Kneico Daniels, Nick Singh, Angel Licea, Gerardo Hernandez, Brady Sullivan, Matt Mazza, Janice Curry
April 28, 2022
Angel Licea is always the constant. Never over promises never under delivers. Is not afraid to give you facts and not afraid to lose a deal. #CarPro Never over promises never under delivers. Is not afraid to give you facts and not afraid to lose a deal. #CarPro More
Other Employees Tagged: Angel Licea
April 27, 2022
Great job, my advisor was really good and ill be back. This is where i bought my truck This is where i bought my truck More
Other Employees Tagged: Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Bobby Reese, Montae Williams, Ashton Faircloth
April 27, 2022
unreliable, over priced and dishonest they had my car for 2 weeks after an appointment was taken and still they didn’t do what they supposed to do plus i came for check engine light 3 times in a single month 2 weeks after an appointment was taken and still they didn’t do what they supposed to do plus i came for check engine light 3 times in a single month!!! More
Other Employees Tagged: Matt Otis, Montae Williams
April 18, 2022
This is the only dealership I go to. I would tell all my friend to buy a new car from you. I would tell all my friend to buy a new car from you. More
Other Employees Tagged: Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Bobby Reese, Montae Williams, Ashton Faircloth