Eric Delapena
Eric Delapena at INFINITI of ONTARIO
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Eric Delapena

Sales Manager

INFINITI of ONTARIO

2192 Inland Empire Blvd
Ontario, CA 91764

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5.0
115 Reviews
5.0

115 Reviews

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115 Reviews of Eric Delapena

March 25, 2024

Dealership Rating
Employee Rating

Everyone was very nice, accommodating, and extremely helpful during my visit. Would recommend this dealership! More

by Allison_168
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mouris Haddad, TJ Boldt

Mar 26, 2024

INFINITI of ONTARIO responded

Allison, Thank you for the recommendation and kind post. Eric Mouris and TJ will be very happy when I share your comments with them... Thank you again, Cordy Cerami

February 21, 2024

Dealership Rating
Employee Rating

Saul and the sales manager, who I couldn’t get the name for was great! We were probably the most demanding customers ever but Saul was patient with us and accomodated all our needs. They went over and beyo More

by harrueehuh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saul Lopez, Luis Cruz

Feb 28, 2024

INFINITI of ONTARIO responded

Thank you very much for taking the time to post your recent experience with Saul and Eric. I'm glad we were able to find the right IRS paperwork to accommodate your needs. Referrals are always appreciated by the entire team. Thank you again, Cordy Cerami

January 09, 2024

Dealership Rating
Employee Rating

Saul has great customer service. This is our 4th car from this dealership. I will continue you buy my vehicles from here More

by aylwingibson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saul Lopez, Luis Cruz , Jay Ryoo

Jan 10, 2024

INFINITI of ONTARIO responded

Thank you for taking the time to post your 5 stars review and the kind comments about Saul on our sales team. The entire team truly appreciates the continued loyalty, and we look forward to seeing you in the service department for your regular maintenance... Thank you again, Cordy Cerami

January 08, 2024

Dealership Rating
Employee Rating

Saul provided excellent service with the purchase of my new vehicle. He went above and beyond to make my transaction as smooth and quick as possible! I highly recommend this dealership to anyone who is loo More

by christawalton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saul Lopez, TJ Boldt

Jan 10, 2024

INFINITI of ONTARIO responded

Christa, Thank you again for all your recent posts about your purchase experience. I will be sure to share all your posts with Saul, Eric and TJ, I know how truly grateful they will be... Best wishes for the new year, Cordy Cerami

November 19, 2023

Dealership Rating
Employee Rating

Saul was very thorough and communicative which allowed me to buy my dream car. I also want to thank Erick and the Luis in the finance team that helped make this dream a reality. 100% recommend them. More

by Behnam Ashtari Rad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saul Lopez, Luis Cruz

Nov 23, 2023

INFINITI of ONTARIO responded

Behnam, We are all very pleased to be able to fulfill your dream car request. I will be sure to share your accolades with Eric Luis and Saul, I know how truly grateful they will be. Enjoy your new car... Thank you, Cordy Cerami

August 18, 2023

Dealership Rating
Employee Rating

BEST CUSTOMER SERVICE! KNOWLEDGEABLE AND HONEST! BEAUTIFUL DEALERSHIP. MY GO TO FOR ALL MY CAR SERVICES More

by Resnad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Hernandez, Mando Hernandez

Aug 28, 2023

INFINITI of ONTARIO responded

Thank you for the kind words and continued loyalty. I will be sure to share your post with the entire team, I know how much they will appreciate it... Thank you again, Cordy Cerami

May 29, 2023

Dealership Rating
Employee Rating

Saul is always great and helpful. I believe this is my 4th car he has sold too. He’s always helpful and reliable. Always straight forward and easy to talk too. I appreciate his assist More

by BIGKEV404
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 01, 2023

INFINITI of ONTARIO responded

Thank you for the continued loyalty and taking the time to post your very kind comments about Saul and the team. I will be sure to share your comments with them and I know how much they will all appreciate it... Thank you again, Cordy Cerami

May 27, 2023

Dealership Rating
Employee Rating

It was very easy working with Saul Lopez. We had a clear line of communication throughout the entire leasing process and we ultimately came up with a price point that felt right. On the day w More

by sika
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saul Lopez, TJ Boldt

Jun 01, 2023

INFINITI of ONTARIO responded

Thank you very much for taking the time to post you kind accolades about Saul and the sales team. A great 5-star review is always appreciated by our entire team. We hope that you will enjoy your new INFINITI... Thank you again, Cordy Cerami

May 27, 2023

Dealership Rating
Employee Rating

It was great to work with Saul, he was very professional, and accommodated my needs for the QX80. The dealership looked great, was very clean, and the staff was very professional. More

by abraham.jankans
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saul Lopez, TJ Boldt

May 31, 2023

INFINITI of ONTARIO responded

Abraham, Thank you for your very kind words and 5 stars review. Enjoy your new QX80 and we look forward to seeing you for regular maintenance in our service facility... Thank you again, Cordy Cerami

May 27, 2023

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Employee Rating

Excellent service and attention. Made the buying process really easy and I’m very happy with my purchase More

by jesustein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saul Lopez

May 31, 2023

INFINITI of ONTARIO responded

Jesus, Thank you for the kind comments about your recent experience with Saul and Eric. I will be sure to share your post with them, I know how grateful they will be... Thank you again, Cordy Cerami

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