Eric Eric
Eric Eric at Sutton Ford
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Eric Eric

Service Advisor

Sutton Ford

21315 Central Avenue
Matteson, IL 60443

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4.5
764 Reviews

Dealership Experience

11 yrs, 4 mos

Industry Experience

41 yrs, 3 mos

Languages Spoken

English English

4.5

764 Reviews

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764 Reviews of Eric Eric

April 06, 2024

Dealership Rating
Employee Rating

Top notch customer service. My service needs are addressed in a prompt and professional matter. More

by DJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2024

Sutton Ford responded

DJ, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 22, 2024

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Employee Rating

I all ways enjoy at sutton ford this is my fourth car purchase sutton that why I keep coming back More

by carlcook10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2024

Sutton Ford responded

We appreciate your business and this review, Carl, and would like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

November 20, 2023

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God bless you my dealer's name is Eric I enjoyed him very much he got me something that I can afford and such a beautiful car just like I asked God for have a blessed day More

by pray_long
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Eric Maymon

Nov 21, 2023

Sutton Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Eric can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 13, 2023

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Competent staff. Comfortable waiting areas. Clean bathroom. I appreciate the car wash! Friendly and courteous atmosphere. More

by fsh211
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez

Nov 14, 2023

Sutton Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 08, 2023

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Employee Rating

Very good fast service. Always had great service from Sutton Ford. Will continue to use Sutton ford in the future. More

by patbarnas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2023

Sutton Ford responded

Pat, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sutton Ford, we look forward to having you as one of our valued customers for many more years to come!

November 06, 2023

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Great Customer Service and quality Work. Communication was great also knowledgeable with services and maintenance recommendations. More

by Daddy-T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Sutton Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 31, 2023

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Employee Rating

Everything went well great job everyone was nice I have no complaint I away will recommend sutton ford More

by Carl_bishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez

Nov 01, 2023

Sutton Ford responded

Thank you so much, Carl, for your kind words, and for taking the time to leave us this wonderful feedback!

October 27, 2023

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Employee Rating

Car service was great, the customer service picking up was not the best. The staff seemed irritated I was there and didn’t even address me until I said excuse me. Then I was asked to hold on, then when More

by CGAINER77
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

October 26, 2023

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Employee Rating

Professional on time and knowledgeable about the part installed in my vehicle. I was very pleased with the door to door service. More

by bobbiejames78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cree Lyons, Melissa melissa

October 25, 2023

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Employee Rating

Great experience with the quality of service, and professionalism from the workers at Sutton Ford More

by JOHNNYM39
Service Price Transparency
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Recommend Dealer
Yes
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