"Kevin and Eric were GREAT to work with!"
Kevin and Eric were GREAT to work with! They each had EXCELLENT customer service and knowledge of the Toyota SUVs. I had originally planned on purchasing a Lexus (as I had with my previous lease) but upon discovering the extremely high price for leases these days I went with the next best thing- a TOYOTA! I test drove two different 2019 Highlander models and made my choice! Eric and Kevin were able to find me the exact color and features I wanted in a new car AND most importantly had me in and out in under 3 hours (which is unheard of!!!) Definitely recommend DARCARS Toyota of Frederick!!
"Quick and friendly buying experience"
We bought a new Corolla and it was probably the easiest and most pleasant car buying experience my husband or I have ever had. I loved that I could get a full quote over email and just walk in and buy the car. Kevin and the rest of the staff were helpful and treated us with respect. This dealership is almost an hour from our house but we would definitely buy from them again.
"Great sales experience "
Ernie made me feel like part of the family most definitely is five star plus
Eric completed sales paper work professional and timely also a five star guy
Just wish I could buy another vehicle to get the same feeling
Thanks Ernie and Eric
"Now we have 2"
Just bought another 2016 Corolla - so now we have two virtually identical cars outside our house (they are different colors). Joe and Tyler are super helpful and patient, and Eric got me a fantastic deal on the finance. Third time I’ve bought from this location and will recommend to anyone.
"Great personal service"
This was the second car we purchased from Victor at Darcars Toyota. This was also the 4th car we have (as a family) purchased from Darcars Toyota. Victor made the car buying experience, actually, pleasurable. He got us the best price and exactly what my wife wanted in a car. I highly recommend Darcars and Victor is you are in the market for a car.
Other Employees Tagged:
"Positive experience from start to finish."
I began my car search as I suppose most do, by looking online. Price requests were sent quickly and without the typical annoying 5 follow up emails. Sam respected my wish to correspond only by email; something sales folks from other dealers ignored. I'm sure they are wondering why I haven't called back.
Pleasant, personable, well informed, helpful... all without being the least bit pushy is a great way to describe Sam. I would recommend him to anyone looking for help finding the right car.
I must also commend Eric Hintz in the finance department. Truth be told, I always view the finance guys as the dealerships' last chance to get in your pocket before you get away. Like Sam, Eric went about his job without trying to sell me anything.. he gave me information and let me decide. But then the unthinkable happened.. he found me an additional $2000 rebate I had no idea existed or was eligible for !! It just doesn't get any better than the Darcars team.
"This place is actually enjoyable!"
I've worked in sales several times and I can't stand a salesman. Right away, Donnie felt like friend that wanted me to be happy, whether that involved purchasing a car or not. Paul and Donnie made a great team that used their experience and knowledge to find the car we were looking for, and make sure we were getting what we wanted. Eric in finance was pleasure to work as he made sense of all the paperwork. I'll look for these guys before shopping elsewhere next time.
"Fantastically Easy Purchase "
Our experience at DARCARS Toyota in Frederick was effortless, easy, comfortable, and fulfilling. The sales team were patient and willing to listen to all of our concerns and then gave us a GREAT DEAL! The finance team were patient, polite and extremely knowledgeable. All around great experience.
"Best car buying experience ever!"
- The Brewers
Our experience started with a blind online question about a vehicle. We received a prompted response from Victor. Within 30 mins we arrived at Darcars of Frederick, MD. Victor gave us time to browse the lot without hovering, which we loved! He was right there to answer questions and was very patient as we test drove the different models. Once we selected the vehicle he worked diligently to get us the best price. The Finance Guy, Eric, was awesome too! My husband and I have bought many cars over our lifetime and this was our best experience by far. Not too mention the entire process took less than 2 hours! Go see Victor he is a true professional with an honest and caring soul!!
Other Employees Tagged:
"A+ Customer Service"
My husband and I have purchased quite a few Toyota's through this dealership and we've always had a good experience and the opportunity to work with friendly and knowledgeable staff. Our customer service experience with the sales and finance has always been A+!
Eric Hintz has helped us with the financing of several vehicles and he is absolutely wonderful to work with! He doesn't pressure you about anything. He provides you the finance facts and the rest is upt to you. This was our first time working with Sam Owens (sales person), and what can I say other than FANTASTIC!!!! He is super friendly and ensures that you're 100% satisfied with your decision and that he has answered all your questions and then some. I highly recommend working with Sam and Eric!