I couldn’t be more happy with my new vehicle and the amazing service by the staff today. I would come back and also recommend the dealer in a heartbeat.
I'm now purchasing my second vehicle from them. No fuss, no games, this place does it right. And their service department is amazing! I can't say enough. I won't buy or service elsewhere.
I have visited this dealership several times with my former 2015 XJL for service and minor abnormalities, and was treated "Like Royalty" and with respect and patience by Melanie in Service and her co-workers.
This treatment extended to the sales department when a couple of years ago I was having difficulty with the "traffic" feature. I took the problem to Eric Muller who knew I was not in the market for a new car but nevertheless spent an inordinate amount of time with me trying to correct the problem with calls to Jaguar and Sirius XM with ultimate success. I knew then that he was serious about customer relationships both short term and long. And so, when I decided to purchase a new 2019 XJL, I went straight to him. I was not disappointed. Eric was true to form. He handled the sale exhibiting knowledge of the car and it's features, and was never pushy. Our communications were of a minimum, and negotiations went well. Delivery went well, and my course in familiarity of the workings of the new car conducted by Eric and Hannah did not fall on dead ears, I hope. My term with Morgan was most enjoyable and respectful.
Thank you all.
I like the fact that this dealership was immaculate, and the employees both acted and dressed in a professional manner. These are things that I find are lost at some dealerships. In general, there is a lack of professionalism in many workplaces, this is not one of them. Visit this dealership, I know that you will not be disappointed.
"Outstanding customer service."
I had a question about a servicing notification on my vehicle. Called Eric and he responded immediately. He promptly helped me get the servicing my car needed.
We purchased a used vehicle here and the entire process went very smoothly. Eric Muller was our salesman and I would definitely use him again and also refer him. Would also like to mention Scott Reid, the general manager on what an outstanding dealership this is. I am extremely happy with my new vehicle.
Great place to do business. Good deals but most important everyone at this dealership makes you feel very welcome and every employees wants to do whatever they can to make your car buying experience enjoyable. Oh, I did I say I also received and very price 🤗
"How buying a car should be!"
- Erik H
I dread the thought of buying a car. Eric and Jaguar of Ft. Myers changed that. They helped me identify the vehicle I wanted, we quickly negotiated a price I was satisfied with and then they handled everything from there. I came back that afternoon signed the paperwork with Morgan and made the transaction. They went over the car with me and I was on my way. I can't thank Eric Muller enough for his professionalism. The manager, Brian Del Negro, introduced himself and made himself available if needed. I now dread buying a mobile phone or dealing with Comcast more than buying a car thanks the this group.
- Jose and Telma Guerrero
I received top notch service from my sales associate Eric Muller during the entire process of my purchase! By far the BEST experience I've had so far in purchasing a new vehicle. I have been both a BMW and Mercedes driver and I have to admit Land Rover in Fort Myers totally blew them off the charts! From my first phone call to Eric, with helping me locate the car I wanted, to the last details..I LOVED LOVED doing business with everyone at Land Rover in Fort Myers. What a great TEAM! Morgan was awesome and made the financial process so easy! Hannah was very knowledge as well and even made a trip to our house to make sure we didn't have an questions on our 2017 Ranger Rover Sport :)
Thank you for such a wonderful experience!
"Constantly exceeded my expectations!!!!"
- Jaguar Lover
From beginning through purchasing and beyond, every employee was extremely helpful. The best car buying experience I've ever had. We highly recommend this dealership!!!!