Eric Pagan
Eric Pagan at Rye Subaru
Refer Me

Eric Pagan | Page 5

General Manager

Rye Subaru

1175 Boston Post Road
Rye, NY 10580

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4.6
89 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

36 yrs, 10 mos

Languages Spoken

Spanish Spanish

4.6

89 Reviews

Write a Review

89 Reviews of Eric Pagan

February 04, 2022

Dealership Rating
Employee Rating

So far my experience with this dealership has been positive! They are very professional and try to accommodate you as best as possible. More

by ACAMPOS621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Alvarez , Anthony Smith

Feb 04, 2022

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience. We appreciate the great rating. We look forward to having you as one of our valued customers for years to come.

January 30, 2022

Dealership Rating
Employee Rating

The service was great and the person that attended me was super nice. Overall the dealership and service was excellent More

by EDGARRIQUELME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Nausch

Jan 30, 2022

Rye Subaru responded

Edgar, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Feb 01, 2022

Rye Subaru responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Rye Subaru!

January 24, 2022

Dealership Rating
Employee Rating

Brought my car in for service and they seemed to take my concerns with a grain of salt. Approached it like I didnt know what I was talking about when I got it back and told them it wasn't right. They held o More

by AYTON4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Feb 07, 2022

Rye Subaru responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to learn more and address any issues with our team here. Please contact me directly; Eric Pagan, General Manager. (914) 967 6300 or by email epagan@ryefordsubaru.com. Thank you for your time, and hopefully we can get to the bottom of this.

Mar 16, 2022

AYTON4 responded

The dealer reached out to me and we had a sit down to discuss my issues. The general and service manager sat with me and listened. I was able to articulate my problems and they really paid attention. The lost ground I spoke of may have been with the advisor and the mechanicals of the car. The additional problems I spoke of were related but not related. (A car is the sum of its parts) A different part failed, which added to my disappointment. I will say they heard my frustration with the situation and stepped up to help me. Since picking up the car again; it seems to be back to normal and I am happy. Eric and Anthony stepped up and I thank them publicly! I am once again happy with my car.

Mar 16, 2022

AYTON4 responded

Thank you

January 18, 2022

Dealership Rating
Employee Rating

its always a pleasure working with them. great customer service. Fast and speedy. thank you so much... More

by COLONIALVILLAGEFLOWERS
Recommend Dealer
Yes

Other Employees Tagged: Annie Amorosana

Jan 19, 2022

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Jan 19, 2022

COLONIALVILLAGEFLOWERS responded

Your welcome and thank you again

January 15, 2022

Dealership Rating
Employee Rating

Always on time. Always great service. Always great value. And wonderful customer service. Highly recommend. More

by JODI_GOLINSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Alvarez , Annie Amorosana

Jan 17, 2022

Rye Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thanks again for the recommendation, and have an amazing day!

January 15, 2022

Dealership Rating
Employee Rating

Wonderful service..staff so professional and friendlyAnd Wonderful service..staff so professional and friendly And I appreciate a good cup of coffee too😁 More

by GAM2525
Customer Service
Recommend Dealer
Yes
Jan 17, 2022

Rye Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 10, 2022

Dealership Rating
Employee Rating

Excellent service, thank you so much for your attention to detail and excellence in these unsettling times! More

by GORAINY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 10, 2022

Rye Subaru responded

Thank you for sharing your thoughts about your experience with Rye Subaru. We appreciate your business. Take care, and we hope to see you again soon!

January 03, 2022

Dealership Rating
Employee Rating

Always a pleasure dealing with Rye Subaru. Never a disappointment. Everyone is always nice and courteous. More

by BARRYWYMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neil Downing, Louis Rivera, David Nausch, Gary Davis, Sebastian Alvarez , Annie Amorosana, Veronica Carosella, Casey Cochran, Anthony Smith

Jan 04, 2022

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

November 18, 2021

Dealership Rating
Employee Rating

Hi,Our experience at Rye Subaru was wonderful, Casey, Hi, Our experience at Rye Subaru was wonderful, Casey, Mike and Lester were all so very helpful. We spent most of our time with Lester whose knowledg More

by VIOLETS1030
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Louis Rivera , Casey Cochran, Michael Ferits, Lester Li

Nov 19, 2021

Rye Subaru responded

Here at Rye Subaru, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 16, 2021

Dealership Rating
Employee Rating

Staff super courtois waiting area very clean. Very punctual overall amazing experience. Highly recommend this dealer More

by POOHWILSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Neil Downing , Veronica Carosella

Nov 17, 2021

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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