Erik Hoffman
Erik Hoffman at Wayne Akers Ford
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Erik Hoffman

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
312 Reviews

Industry Experience

24 yrs, 1 mo

4.7

312 Reviews

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312 Reviews of Erik Hoffman

April 15, 2024

Dealership Rating
Employee Rating

WAYNE AKERS is a good dealership unfortunately I have brought my truck in there twice now for the same problem and it is still not fixed. I’m not happy with this. More

by Jeff.jackman2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Buchanan

April 13, 2024

Dealership Rating
Employee Rating

Treats me as a valued customer. Erik is always a pleasure to deal with. Anytime I have a problem he has it taken care of. More

by GTKRIS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 11, 2024

Dealership Rating
Employee Rating

Erik Hoffman has been an incredible person, he is a great man and very helpful. I am very grateful for all of his help. More

by ABNER2
Recommend Dealer
Yes
Apr 11, 2024

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 11, 2024

Dealership Rating
Employee Rating

Erik is a little intimidating. I think he should be more welcoming and empathetic. He seems to be put off having to take care of customers. We don’t want to be there either. More

by PAWCHAZ102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2024

Wayne Akers Ford responded

Thank you for taking the time to provide us with this feedback.

April 06, 2024

Dealership Rating
Employee Rating

They are friendly and helpful. I will only use Wayne Akers I would recommend Wayne Akers Ford to anyone. The service people are lovely. More

by momforever38
Recommend Dealer
Yes

Other Employees Tagged: Erik Hoffman

Apr 10, 2024

Wayne Akers Ford responded

We appreciate your continued loyalty and support!

April 04, 2024

Dealership Rating
Employee Rating

Erik takes excellent care of me, always explaining what needs to be done and he listens! So competent, knowledgeable, and a gentleman. Thank you, Erik! More

by Pharris813
Recommend Dealer
Yes

Other Employees Tagged: Erik Hoffman

Apr 04, 2024

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 04, 2024

Dealership Rating
Employee Rating

Completed work in less time than expected and Eric offered some good insights on my tire ware More

by Vdrodriguez1020
Recommend Dealer
Yes

Other Employees Tagged: Erik Hoffman

Apr 04, 2024

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 04, 2024

Dealership Rating
Employee Rating

Erik does a great job and is my preferred service advisor. I followed him here from his previous dealership. More

by KRANG17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danielle Mcdiarmid

Apr 05, 2024

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 28, 2024

Dealership Rating
Employee Rating

Eric is awesome definitely cares about his customers and always helps me make the perfect decisions More

by Shaneleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2024

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 27, 2024

Dealership Rating
Employee Rating

Great person explained everything that needed to be done there were no surprises got my truck back when promised More

by KRAY0430
Recommend Dealer
Yes

Other Employees Tagged: Erik Hoffman

Mar 27, 2024

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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