25 Reviews
Write a Review25 Reviews of Erik Steenson
December 24, 2023
I did not buy a car from you. I don’t know how you got my email but please delete it. Even if I did I would not give you a good rating. I did got to your dealership many years ago I don’t know how you got my email but please delete it. Even if I did I would not give you a good rating. I did got to your dealership many years ago and your salesmen were beyond push and in my face. My wife and I swore a blood oath never to go back. I don’t know how you got my email but please delete it and don’t email me again. More
Other Employees Tagged: Brian Boyd, Bryan Holmes, Shad Rawlings, Nate Casper, Ryan Bell, Colby Sanders, Rick Elliott
August 23, 2023
They have always worked with me. Over the years we have purchased 5 cars with them. Over the years we have purchased 5 cars with them. More
Other Employees Tagged: Kaua Pouha, Andrew Bailey
August 23, 2023
This is an email I got from Jaron during a month of him not communicating after I called several times. "Hey, I apologize for the time that I have not communicated with you. These past couple of weeks not communicating after I called several times. "Hey, I apologize for the time that I have not communicated with you. These past couple of weeks have just been hectic on my end but that is not an excuse so I am sorry that I have been MIA. But I do have some more information in regards to your Tundra." All Brent Brown serves is excuses. More
Other Employees Tagged: Kaua Pouha, Jaron Maxfield
August 20, 2023
They had a week to make sure they had the oil for my vehicle instead they ordered it 15 min before I got there it took them 4 hours to get it. Worst customer service tried talking to service manager. He vehicle instead they ordered it 15 min before I got there it took them 4 hours to get it. Worst customer service tried talking to service manager. He doesn’t know how to answer his phone. More
Other Employees Tagged: Spencer Lee, Taylor Burgess
June 01, 2023
Extremely professional and thorough. The work was completed with clear communication and updates despite a challenging problem. The work was completed with clear communication and updates despite a challenging problem. More
Other Employees Tagged: Andrew Bailey
December 28, 2022
Our most recent experience has been awful and is still not resolved. Our car was in shop for one month and then was returned to us dirty with black finger prints all over. We are still waiting for the par not resolved. Our car was in shop for one month and then was returned to us dirty with black finger prints all over. We are still waiting for the parts that initially needed to be replaced. I have never witnessed worse communication or service from a dealership. We are still waiting for the parts and have not received any further communication for next steps. This is very disappointing because we have purchased 5 cars previously from Brent Brown. More
Other Employees Tagged: Milani Hedquist , Brandon Wilson
October 21, 2021
Everyone was absolutely wonderful! They were quick, efficient, friendly and knowledgeable. I’ll always service my Toyota here. efficient, friendly and knowledgeable. I’ll always service my Toyota here. More
Other Employees Tagged: Andrew Butcher, Charlie Hook, Joel Kitchen, Nate Casper, Milani Hedquist, Enrique Soto, Kaua Pouha , Moe Afu, Zeke Rojas
September 21, 2021
Thank you! Everyone treated us kindly and respectfully! So glad we purchased our truck through all of you! So glad we purchased our truck through all of you! More
Other Employees Tagged: Joel Kitchen, Milani Hedquist, Enrique Soto, Kaua Pouha , Moe Afu, Bailey McCaman, Korbin Roberts, Zeke Rojas, Justin Schooley, Edith
August 03, 2021
Cole Laycock was great and the service department. I felt the dealership should have stepped in and given more concern and support financially. Oh My felt the dealership should have stepped in and given more concern and support financially. Oh My More
Other Employees Tagged: Cole Laycock
June 22, 2021
After having such a horrible experience, I received a call from the supervisor over the Service department. He listened to what I had to say and proceeded to help me get my car scheduled to be fixed. I call from the supervisor over the Service department. He listened to what I had to say and proceeded to help me get my car scheduled to be fixed. I will continue to go to Brent Brown. They always have been helpful. More
Other Employees Tagged: Korbin Roberts