Erika Hodge | Page 5

My experience was great. Helped me find what I wanted and worked with me to get a payment I Could afford. Will definitely return To purchase my wife’s vehicle. Thank you Evon Greene and Erika Hodge worked with me to get a payment I Could afford. Will definitely return To purchase my wife’s vehicle. Thank you Evon Greene and Erika Hodge More

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Stephanie is very professional and courteous! She was very attentive to my needs and made sure that it was done. Please purchase your car from her! very attentive to my needs and made sure that it was done. Please purchase your car from her! More

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Sweet and Knowledgeable When I reached Erika, I was mentally exhausted by the sales consultant. Her sweet demeanor quickly put me at ease. She answered my questions with prec When I reached Erika, I was mentally exhausted by the sales consultant. Her sweet demeanor quickly put me at ease. She answered my questions with precision and further educated me on things I didn’t know pertaining to my purchase. She was knowledgeable on a multitude of things and even indulged in some side conversation which built a level of comfort and trust. I had additional questions a couple days later regarding ToyotaCarePLUS which she answered. The only thing I did not like was that in order for me to purchase the package, I was expected to come back to the dealership for the paperwork. I could not pay over the phone, nor online. She agreed to have the person brining me my purchase, bring the forms but I would have to provide him the check that day too. Well, I don’t write checks and I just spent several thousand a few days prior, so I needed to wait until payday. I called back that same night leaving a message to call me. Next day, nothing. I called back and left another message. Nothing. So, now I’m shopping around at other Toyota dealerships for a CarePLUS package. More

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Great experience purchasing a vehicle from R&H Toyota Great experience purchasing a vehicle from R&H Toyota Owings Mills Saleperlady "Dayana Gamez" was very professional & has excellent customer serv Great experience purchasing a vehicle from R&H Toyota Owings Mills Saleperlady "Dayana Gamez" was very professional & has excellent customer service! & shout out to Rob!! More

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I had an amazing experience with Julia. She was really helpful in getting us a car. Top notch customer service. I’ll recommend her over and over again for your car purchase. helpful in getting us a car. Top notch customer service. I’ll recommend her over and over again for your car purchase. More

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Greene is a top class knowledgeable professional. He genuinely understands your need when you are buying a vehicle. He’s a perfect salesman, and with Greene your satisfaction is guaranteed . genuinely understands your need when you are buying a vehicle. He’s a perfect salesman, and with Greene your satisfaction is guaranteed . More

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Mr. Joey C. was very helpful in the search for my new car. He answered all my questions and was not an aggressive salesman. Because of you, I am proud to say I own my first ever Toyota. Thank you Joey. & car. He answered all my questions and was not an aggressive salesman. Because of you, I am proud to say I own my first ever Toyota. Thank you Joey. 🙏🏽🙏🏽🙏🏽 More

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Toyota Tundra I purchased a 2019 Tundra this past weekend. Freddy above and beyond helping me with my search for my Tundra. He was personable, easy to talk to, and I purchased a 2019 Tundra this past weekend. Freddy above and beyond helping me with my search for my Tundra. He was personable, easy to talk to, and very patient as I was waiting on my first job offer after graduating from college in order to make my purchase. I highly recommend asking for Freddy. More

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Wonderful Experience Working with Heritage has been a pleasure from the beginning. First, their website is easy to navigate and remarkably thorough and complete. I saw a c Working with Heritage has been a pleasure from the beginning. First, their website is easy to navigate and remarkably thorough and complete. I saw a car I liked and let them know. Then the quick response to my inquiry was remarkable. They gave me options to text, email or call in to set up an appointment. I worked with Vlad, who was very laid back, helpful, informative and very quick to respond to any communications. I found him to be a very good listener whose main goal was to get me in the right car. The process of buying the car was smooth and well organized. Though it was a very busy day (Saturday) and Vlad was requested by other customers, I never felt that I was being ignored or neglected. Erika in Finance was also wonderful to work with. Personable and also a good listener. It felt great to drive off the lot with the car I wanted, paying a price that I felt was very reasonable (I think the trade in value they gave my old car was generous), and with a good feeling about the dealership. More

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Great People - Excellent Job All Around I recently purchase a preowned 2018 4Runner at Heritage Toyota. From beginning to end, the process was polished and professional. Joey Cheng was a com I recently purchase a preowned 2018 4Runner at Heritage Toyota. From beginning to end, the process was polished and professional. Joey Cheng was a complete expert in every aspect with excellent customer service and people skills. I came into the dealership knowing what I wanted and needed to get the deal done AND HE LISTENED TO ME. I highly recommend Joey to anyone who is planning on visiting Heritage Toyota. In addition, the finance manager I had the pleasure of working with, Erika Hodge, was excellent in every way. She listened to me as well, did a great job and had a wonderful personality. The truck was meticulously detailed for delivery. I have bought a lot of vehicles and rarely do things align at one dealership to make the entire experience smooth and seem less, as well as enjoyable. That’s what I experienced at Heritage Toyota. More

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