Ernie Kristaly

Beware of ED MORSE DELRAY TOYOTA. Sold my two year old Prius to them. Left with copy of check I “would receive in two days”. Six weeks later - Ghosted! No check. No car! Stole my car. Sold my two year old Prius to them. Left with copy of check I “would receive in two days”. Six weeks later - Ghosted! No check. No car! Stole my car. More

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If you want to transport back to the 1940s then this place is for you! I am a 34 year old female with a great job that can more than afford the vehicle I was looking at, a Toyota Tacoma. I started walki place is for you! I am a 34 year old female with a great job that can more than afford the vehicle I was looking at, a Toyota Tacoma. I started walking around the parking lot of Ed Morse Delray Toyota solo in the used car section just to look at the different models. The salesman came up and introduced himself and I initiated a handshake. He started talk to me about the used models they had that were all 2 x 4. I told him I was only looking for a 4 wheel drive truck and that a brand new vehicle would be great. After walking around more in the new vehicle section he continued to show me 2 wheel drive vehicles until I finally insisted again that I was only looking for a 4 wheel drive vehicle in two particular color options. We made our way into the show room where we sat down at a table and he printed the details of the next 4 wheel drive Tacoma coming in. This vehicle was not in either of the colors was looking for. I politely asked him to print out the next truck that would be coming in that was the color I liked. He obliged and came back a few minutes later with a sheet of the details for the next truck. He handed it to me and as I’m reading he stated “the sales manager told me to ask you before we continue if you can afford a vehicle.” To say I was shocked and insulted is an understatement. I informed the salesman that I was employed and was more than capable of affording this vehicle and any other vehicle I so choose. He went on saying he didn’t mean it that way and continued with the potential sale. A few minutes later my father and uncle walked in. The sales manager then came over and introduced himself to the both of them by shaking their hand. Being 5’6” he must not have seen me. At that point I was done being insulted. I thanked them for their time and left. I work in a very male dominated career and I have never experienced this much misogyny in such a short time span. I thought the days of women needed to be accompanied by a male relative was in the past but it’s alive and well at Ed Morse Toyota Delray! More

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Julia was our excellent Service Advisor. Brought Camry in for Oil Change, replace Engine/Cabin Filters, rotate tires , and new Wiper Blades and was out in an hour from Service Appt at 11 am. Julia is knowle for Oil Change, replace Engine/Cabin Filters, rotate tires , and new Wiper Blades and was out in an hour from Service Appt at 11 am. Julia is knowledgeable, personal and interfaces well with customers. The turn around was much improved from three years ago. Ask for Julia. More

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Kailey & Dave the service director are the Very best @ their profession. Kudos to these two. Very concerned to make the experience GR8 Very Happy to come back their profession. Kudos to these two. Very concerned to make the experience GR8 Very Happy to come back More

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Customer Service! Salesman went above and beyond. Also received three follow up calls about my experience. Customer service here is very good. Had all my questions answ Salesman went above and beyond. Also received three follow up calls about my experience. Customer service here is very good. Had all my questions answered. Wish I could remember the names of everyone who followed up with me. More

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Awesome! The man was very nice, and went straight to the point. And I was provided for in the time limit they said I would be there for. :) The man was very nice, and went straight to the point. And I was provided for in the time limit they said I would be there for. :) More

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John is a verified liar Sent me contract on 5/10. I returned and they received on 5/13 via FedEx. After car was in our possession for a month, he texted me and said he never Sent me contract on 5/10. I returned and they received on 5/13 via FedEx. After car was in our possession for a month, he texted me and said he never received contract and wanted vehicle returned. They deposited our down payment, gave us the keys and received signed contracts. Should have been deal done. Now , nothing but nonsense. Margaret at corporate was no help, Ernie, the salesman sent nasty text to us. Why John? Why? No we have to get lawyer involved? Please Teddy, do something! More

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