"Happy New Owner"
My husband had purchased a new vehicle from Eryk when he worked for another dealership. He learned Eryk had gone to Johnson Lexus, and contacted him re upgrading my Lexus E350. The experience went smooth from beginning to end, and I was very pleased with Eryk!
All my experiences with Johnson Lexus have been good. I have punched two cars from them and wouldn’t think of buying a car anywhere else. My sale person Eryk Rippenhagen was outstanding. He was with me all the way. Eryk took care of all my needs, he even set my radio to my favorite station, he also made arrangements to have my car tinted for me. Eryk had my car picked up at work, had the windows tinted and delivered back to me by lunch. The experience was truly outstanding.
"Great experience "
Fantastic sakes experience from start to finish. Will recommend to anyone in the market for a new vehicle. Location was convenient and very well equipped to meet needs of customers
Before retiring I was always in the service industry. Unfortunately, the norm that most have come tooi expect is average at best. However, when service exceeds expectation, you notice. Eryk and Johnson Stand Out!
"Great experience! "
I recently had the pleasure of working with Eryk Rippenhagen at Johnson Lexus Durham and couldn’t be happier with my experience or my new Lexus! Eryk took the time to listen to what I was looking for and asked great questions to understand my wish list. He was patient and helpful and did such a great job pinpointing just what I wanted, I bought the first car he showed me. No need to look further! If you’re ready for a new car or ‘just looking’, ask for Eryk!
"Eryk was great!"
Eryk made the car-buying process as painless as possible. We are happy with our purchase and experience.
Thanks for all of your help Eryk!
"Great car-buying experience"
Eryk was a great person to work with. He listened to what we had to say, he told us very carefully about the car and its options, and then he found the perfect car for us. After we made the decision, he made sure that the process of buying and learning how to use the new features was done well by him and his colleagues.
Thanks to Eryk we are especially happy with our purchase.
"Lease of 2019 NX300H"
We leased a 2019 NX300H from Johnson Lexus of Durham in May 2019. Our experience was very positive and I highly recommend Eryk Rippenhagen and the rest of the team at Johnson Lexus of Durham. Their knowledge of the car and their professionalism was top notch.
"Highly recommend Eryk"
I’ve now had my NX300 for three months so am finally ready to write a review. I had a 2006 model Lexus and was not planning to buy a new car when I stopped at the Lexus dealership towards the end of the year at my husband’s request. I had test driven some other cars but didn’t really like any. I spoke with Eryk and he took the time to understand exactly what I was looking for. We immediately honed in on Apple Car Play as the key function. Not all NX300s have it, so next Eryk had to find a color combo I would like, with the key function I wanted.
I had never leased a car before, Eryk helped me to understand what that would look like and worked with Ryan to find a car with the color combo and features I wanted. I never felt pressured and walked away from the entire experience feeling like the team at Johnson Lexus Durham is completely customer focused. They don’t want to sell you the car you are buying today, instead they want to make sure that your experience with them brings you, your family and friends back for their next car and the one after that.
Three months in, and I love my car. It’s a pleasure to drive and Car Play does everything I ask it to do. Not only that but my car sends me regular emails on how it’s doing, so I never have to be concerned about fluid levels etc. Go to Johnson Lexus Durham and ask for Eryk- he knows his stuff and will be very respectful of your time!
Other Employees Tagged:
We searched for many months before visiting Johnson Lexus of Durham. Our sales agent, Eryk Rippenhagen, was excellent. His knowledge, care and concern that we find the right Lexus for us made him a joy to deal with. Also, the followup we received after our purchase was outstanding. I would recommend Johnson Lexus of Durham to anyone wanting to have an outstanding experience.